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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.7
534 Reviews

534 Reviews of Fort's Toyota of Pekin - Service Center

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March 21, 2024

The service techs at Fort’s Toyota of Pekin are always friendly and respectful. They keep us informed on the progress and let us know if any issues arise. We trust them with our vehicles More

by khake2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

While Fort’s Toyota is not local for me, they are worth the drive. The service process is easy and prompt. Coffee while I’m waiting is good also. More

by karlrengquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2024

I have been buying vehicles from Fort's for more than 20 years and have always received the best customer service of any other dealership I have dealt with. Eric and his stafff are outstanding. More

by BKCROSS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Analisa Pallardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad, Tyler Penovich
March 15, 2024

Very efficient and knowledgeable. Helpful in determining just what is needed and what isn’t. Thanks! More

by bgdrn
Recommend Dealer
Yes
Employees Worked With
Aiden Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Always professional and courteous employees. The staff have informed me of parts and services I didn’t need for my vehicle. I appreciate the honesty and would recommend this dealership. More

by woolard4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

Great customer service every time I deal with him and always answers any questions I may have More

by jim.tish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Good will be back when car service is needed , the employees are friendly and respectful! More

by MORSE_BRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Analisa Pallardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

We loved the video review of the maintenance provided! It was very informative about what was done. More

by PYT275
Recommend Dealer
Yes
Employees Worked With
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

The service performed was ok. I did not like finding a part on the passenger side floor ! After looking in my car manual, it seems to be part of my air conditioner filter locate More

by Happy Trails
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2024

Fortunate to have competent top notch advise and service. Chad was knowledgeable and willing to discuss our particular maintenance needs. More

by mknussma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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