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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.8
574 Reviews

574 Reviews of Fort's Toyota of Pekin - Service Center

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March 22, 2021

good service- checked several things so all is well. Came is for tire pressure light being on, asked to have battery checked and it was on the verge of going- but still under warrant so got a new one with p More

by RSKRUMPE2811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert
March 22, 2021

FORTs=For Off Road Toyota’s alway appreciate both service and sales departments. They connect with their customers on their level making the experience comfortable and knowing you’ll be taken care of no mat More

by Jirish85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad, Rich(sales), Brandon Calvert
March 22, 2021

They have kept my 2006 Hybrid Highlander purchased here new going strong over 300,000 miles and still getting me around dependably. I'm curious to see how miles we can get it to last. More

by Hoping for many more miles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klarrisa Kee, Matt Wagner, Brandon Calvert
March 22, 2021

I've purchased 4 new vehicles from Fort's in 19 years. All are serviced there. Eric Stahl is my favorite person there. Enough said. More

by jimtometich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klarrisa Kee, Matt Wagner, Brandon Calvert
Mar 22, 2021 -

Fort's Toyota of Pekin responded

Thanks Jim! Appreciate the kind words! Eric

December 03, 2020

Chad, Brandon and the rest are really good at their jobs and give great service. If they find you vehicle has problems that you are not aware of, you can depend on them to be honest about what they have fou More

by dschapmire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert
June 19, 2018

Brandon Calvert I have had the opportunity 3 times to be helped by Brandon Calvert in the service dept. Brandon treated me with respect, dignity and understanding. I More

by Camry Lover, Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klarrisa Kee, Matt Wagner, Jose Martell, Brandon Calvert
December 07, 2017

Tires at a great price!! They not only matched a competitors price but beat them by $39.00. They picked up my Sequoia and dropped it back off at my house cleanerer then when i More

by Smlesix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wagner
December 01, 2017

Great service. Our family owns two different Toyotas. We have taken our Toyotas to Fort's Toyota of Pekin for service over the past 10 years, and we have never been More

by jim531531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2017

Honest, Top Notch Service There is no other place I will go for the service of my vehicles (also one is not even a Toyota). Treated like family and concerns/questions addresse More

by Jirish85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wagner
September 25, 2017

Horrible I will always buy my car from here but I will never use their service again. It is just plain awful!! I have them pick it up because I work 6 days a More

by jaceybullard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad
Nov 03, 2017 -

Fort's Toyota of Pekin responded

Jaycee, we are sorry for the inconvenience created to you by Don, our free pickup and delivery service driver. We have picked your car up since 2014 for service and have done it this same way every-time. If it was problem, we wish you would have told us... We would have changed the process to accommodate you.