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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.7
538 Reviews

538 Reviews of Fort's Toyota of Pekin - Service Center

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March 23, 2021

very professional group! friendly. knowledgeable. always good service. highly recommend Forts! The waiting area is always neat and clean and paying attention to Covid spacing and wearing masks More

by TEETHNME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad in service
March 23, 2021

Friendly and professional staff. They make sure I understand what services they suggest need to be done to my vehicle. The waiting area is spacious, clean and safe. More

by Rav4fan
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klarrisa Kee, Matt Wagner, Brandon Calvert
March 23, 2021

The dealership fixed a problem I was having with my idiot lights on the dashboard. While having the problem I couldn't use speed control. More

by wmchuich
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klarrisa Kee, Matt Wagner, Brandon Calvert
March 22, 2021

Fort’s service department has always done an excellent job of servicing our 2014 Avalon. It just turned over 100,000 miles and it feels like it could go another 100’000. The staff is always friendly and More

by MARVLS3
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
March 22, 2021

It is a great dealership. They are honest, friendly and, fair. Service is done in a timely manner. They are also very accomadating. Comfortable waiting area. More

by HILLBLOM48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
March 22, 2021

Have been bringing my Toyota’s here since as long as I can remember. Always get great service every appointment. My husband just bought a new Toyota and we will be bringing his car here as well. Brandon a More

by Alisha Clancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
March 22, 2021

Great service! Friendly staff and wonderful experience. I have been coming to Fort's Toyota since my mom bought a car from here in high school and that was 10 years ago now. I have bought a car from Fort's a More

by lauraonprozac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klarrisa Kee
March 22, 2021

I've purchased 4 new vehicles from Fort's in 19 years. All are serviced there. Eric Stahl is my favorite person there. Enough said. More

by jimtometich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klarrisa Kee, Matt Wagner, Brandon Calvert
Mar 22, 2021 -

Fort's Toyota of Pekin responded

Thanks Jim! Appreciate the kind words! Eric

March 22, 2021

They were great very helpful and polite and they did an amazing job they are five stars 🌟 I will definitely bring my van back to them from now in More

by JAIMIEWILCOXEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klarrisa Kee, Matt Wagner, Brandon Calvert
March 22, 2021

Excellent service. Excellent employees. They have been selling me cars and servicing those cars for over 30 years. Honest and dependable . Pss, they have donuts! More

by Rghayes37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Fort's Toyota of Pekin responded

I know there was a hiccup on the delivery of the car... Glad I could get it resolved! Hopefully you can recommend me for other customers.

Mar 22, 2021 -

Rghayes37 responded

Absolutely

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