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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.8
575 Reviews

575 Reviews of Fort's Toyota of Pekin - Service Center

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May 11, 2021

Chad is always good to work with. He is fair and direct with me. He keeps my car running without selling me stuff I can't afford. More

by squirrelbutt74
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

The pick up service was awesome. The cost of the oil change in the $70's seems very over priced. Especially with the low cost of oil. All the people we interacted with were top notch and great. More

by DAN.R.COUNTRYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klarrisa Kee, Matt Wagner, Brandon Calvert, Janice Seitz
May 10, 2021

We always receive the best care from the service department at Fort’s Toyota. Finding a service team you can trust is worth more than gold. How much gold? Like, a lot. And we can trust Fort’s Toyota More

by Dana P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021

Very happy to do business here. People are very willing to help. Always willing to correct any issue with my vehicle. Love my Toyota Sequoia More

by Jack Zaayenga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Olt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

Brandon C was great to work with. He assisted me with all of my questions about specific tires, tire balancing and a front end alignment. More

by allenbrucejohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
May 06, 2021

Great service and the nicest people who are looking after my interests. I highly recommend Fort's service department. Thanks Chad and Jenna for making my experience great! More

by raemers13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna
April 27, 2021

Showed up on time for my appointment. They looked overbooked. I asked if they had time to perform my maintenance, and they said yes, it would be 45 minutes-1 hour. I waited 45 minutes, and they had More

by Troy
Recommend Dealer
No
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

Better than a family reunion. Everyone friendly and helpful. Got me right in, explained what was needed to correct the problem and everything was completed on time. More

by Rghayes37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

Great help. Fast service. Friendly staff In all departments. Would come back for other services. i have been going here for several years and am happy with my experience. More

by emdutton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
April 19, 2021

Fort Toyota has the best customer service I have ever experienced. They are always friendly, helpful and knowledgeable. My husband and I both will only have Toyotas from Fort's More

by centralheating10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert
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