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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.7
539 Reviews

539 Reviews of Fort's Toyota of Pekin - Service Center

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March 29, 2021

The service call was for the replacement of a faulty stereo system that was still under warranty. the replacement took. far less time than expected and the replacement worked fine More

by FRRBMEYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
March 29, 2021

Good delearship. Great product. I have learned that I can trust them with anything I may have a question about. This is the third NEW vehicle I have purchased there. The sales staff did everything possible t More

by REYNOMR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2021

I have been going to Fort’s Toyota for over 20 years. They are thorough, personable and and always do me right. Thank you for the great service. More

by laymanfarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
March 26, 2021

Very friendly and clean. My only complaint was that it took quite a bit longer than an hour for an oil change and tire rotation. More

by CRANE11759
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert
March 25, 2021

The team of service workers always do a great job with the care of my Hylander. I appreciate their professional and courteous service. Everything went smoothly when making the appointment, arrival care, a More

by KARCHERJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
March 24, 2021

Eric does a wonderful job ... friendly, helpful and efficient.👍😊 The main reason I like to work with Eric is I found him to be trustworthy over many many years.😊 More

by simmoja72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Seitz
March 23, 2021

I highly recommend Forts! I’ve bought and serviced 2 vehicles there and, every time, I’ve received fast and courteous service, they are always very helpful and professional! Thanks Forts Toyota! More

by l_halstead67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

This is a very clean and professional shop with a nice showroom to wander in and a comfortable seating area to relax in while you wait. A large, clean restroom adds to the experience of waiting while you More

by CBWEGNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
March 23, 2021

Made online appointment!Greeted promptly!Got me right Made online appointment! Greeted promptly! Got me right in! Was told an hour wait time ... Car was ready in 45 minutes! Very happy with visit More

by 1st toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klarrisa Kee
March 23, 2021

Everyone pleasant, courteous, friendly, and professional. They fixed the problem quickly. I would recommend them to anyone. I am always certain I’ll have a good experience More

by jmfairchild26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klarrisa Kee
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