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Fort's Toyota of Pekin - Service Center
North Pekin, IL
540 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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540 Reviews of Fort's Toyota of Pekin - Service Center
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May 27, 2021
Great customer service. I never have to worry after I get my vehicles serviced that I will experience a problem. My 2010 Tacoma is running just as well as it did when I bought it. I had the Prius serviced my vehicles serviced that I will experience a problem. My 2010 Tacoma is running just as well as it did when I bought it. I had the Prius serviced before a trip to Vegas and back and it ran like a champ. Fort's service department id[s the best! More
by raemers13
Verified Customer
May 27, 2021
Total lack of communication. Had to call just to find out what’s going on. Replaced a part that I wasn’t informed of until AFTER they did it. Car went in for a new motor. Somehow ended up needing a new ball what’s going on. Replaced a part that I wasn’t informed of until AFTER they did it. Car went in for a new motor. Somehow ended up needing a new ball joint as well after 1 day shy of 5 weeks in the shop. Only thing I can say is the car is running great. But I will not be taking my car back there again. More
by mtipton86
Employees Worked With
May 25, 2021
I always get great quality service from the staff at Fort’s Toyota. They are very timely when it comes to servicing my vehicle and have never kept me waiting. Fort’s Toyota. They are very timely when it comes to servicing my vehicle and have never kept me waiting. More
by strongfan
Employees Worked With
Janice Seitz
May 24, 2021
Fort's service tech told me in advance the issue, the cost to fix and the time frame. Everything went as promised and I am very satisfied with the service and the dealership. cost to fix and the time frame. Everything went as promised and I am very satisfied with the service and the dealership. More
by K.L.BUNDY
Employees Worked With
May 12, 2021
The people are friendly and the work is professionally done. It's not always pleasant to have your vehicle worked on but they make it a lot better. done. It's not always pleasant to have your vehicle worked on but they make it a lot better. More
by SCOTTM326
May 11, 2021
The pick up service was awesome. The cost of the oil change in the $70's seems very over priced. Especially with the low cost of oil. All the people we interacted with were top notch and great. change in the $70's seems very over priced. Especially with the low cost of oil. All the people we interacted with were top notch and great. More
by DAN.R.COUNTRYMAN
Employees Worked With
Other Employees :
Klarrisa Kee, Matt Wagner, Brandon Calvert, Janice Seitz
May 11, 2021
Chad is always good to work with. He is fair and direct with me. He keeps my car running without selling me stuff I can't afford. with me. He keeps my car running without selling me stuff I can't afford. More
by squirrelbutt74
Employees Worked With
May 10, 2021
We always receive the best care from the service department at Fort’s Toyota. Finding a service team you can trust is worth more than gold. How much gold? Like, a lot. And we can trust Fort’s Toyota department at Fort’s Toyota. Finding a service team you can trust is worth more than gold. How much gold? Like, a lot. And we can trust Fort’s Toyota. More
by Dana P.
Employees Worked With
May 08, 2021
Very happy to do business here. People are very willing to help. Always willing to correct any issue with my vehicle. Love my Toyota Sequoia to help. Always willing to correct any issue with my vehicle. Love my Toyota Sequoia More
by Jack Zaayenga
May 07, 2021
Brandon C was great to work with. He assisted me with all of my questions about specific tires, tire balancing and a front end alignment. all of my questions about specific tires, tire balancing and a front end alignment. More
by allenbrucejohnson
Employees Worked With
Brandon Calvert
