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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.8
541 Reviews

541 Reviews of Fort's Toyota of Pekin - Service Center

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July 13, 2021

Normal maintenance. Service was quick. Overall everything thing has been good so far. Reached 25000 miles and Toyota care is done. Should last up to 36000 miles. More

by JAMTAM68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

I was told by the service manager that I could have a loaner during service. On Saturday the service manager was not there and who was in charge said he’s never heard of giving a loaner for 1st service a More

by lorenandsusie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
July 01, 2021

Very friendly and professional!Work was done in a Very friendly and professional! Work was done in a reasonable amount of time! More

by debbiecarter87
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
July 01, 2021

Another successful service visit. The folks at Forts keep my 2002 Tundra in good shape. Thanks. Gene-o More

by GENEMIALKOWSKI
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert
June 30, 2021

They keep us up to date in where the vehicle is in the service process, always explaining any extra charges the will be incurred in the maintenance. More

by JELY51
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2021

Always had great service at Fort’s Toyota in Pekin! More

by palmo1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2021

Fort Toyota service dept gets a ten in my book. Always helpful and courteous More

by timcobb1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert
June 22, 2021

Always let’s me know what’s going on with vehicle and prices it right then! Thank you! More

by jobeymer054
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
June 21, 2021

I have trusted Fort’s Service for more years than I can count. The Srvc mgr, Srvc Consultant and tech make it a perfect storm More

by RFHOTKEVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken in service. An exceptional tech.
June 19, 2021

Had my Rav 4 serviced .From check in to check out a very pleasant experience . I often have Chad or occasionally Eric checking me in both very nice and helpful . More

by HRTZL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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