Back

Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.8
541 Reviews

541 Reviews of Fort's Toyota of Pekin - Service Center

Sort by
August 09, 2021

My truck was in at its appointment time and done very quickly. I like the notifications regarding appointment times, the ease of making appointments, etc. More

by lcarney64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2021

Fort's provided great personalized service with quality and efficient work. Consistently friendly sales and service staff who go out of their way to provide the best service. More

by CJM51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert
August 02, 2021

Have always provided trustworthy service. Never try to sell me unnecessary repairs. Always review vehicle condition with me to ensure I know what may be coming next. More

by mkccmse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

Always friendly. Quick and easy to get in for an appointment. Great communication and explanation of services provided and needed. I truly trust them with my vehicle-I have never felt pressured for More

by cindymiller84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My husband took it in for service so I am not sure whom he worked with but no complaints-, Brandon Calvert, Janice Seitz
July 26, 2021

Every experience I’ve had at Fort’s Toyota (at least 5 now) has reflected a top-notch team who embodies a professional appearance and attitude. They obviously have quality people and skilled leadership. More

by Joe P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert, Janice Seitz
July 25, 2021

We bought our Toyota Rav4 in 2014. Fort's Toyota has always been good to us. We not only picked a good vehicle, we picked a good dealership.. Thank you More

by DKOLDITZ10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert, Janice Seitz
July 22, 2021

Satisfied with their service over the years. We have been customers since around 2006 and purchased 3 vehicles. They keep us running. Thank you mu More

by ALBRIGHTTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert, Janice Seitz
July 22, 2021

Your service technicians are always very pleasant and give advice without making me feel pressured. Office personnel are also friendly. Waiting room is clean and comfortable. More

by GETZJUDY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember his name. Sorry.
July 21, 2021

Quality work and knowledgeable staff. I had a remote start placed into my vehicle and the timeliness of the work to be completed was wonderful along with the quality of the install More

by Janssen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2021

Pickup and dropped off as planned. They even did my warranty work that day with service instead of requiring another appointment. No issues, great service. More

by angelak9ferrero
Recommend Dealer
Yes
Employees Worked With
Not sure - driver picked up at my hime
...
44
...