Back

Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.8
541 Reviews

541 Reviews of Fort's Toyota of Pekin - Service Center

Sort by
August 24, 2021

Service reps were so helpful and listened closely to my concerns and questions. We’re also very nice when I left, making sure to know to contact them if I needed further assistance !! More

by cfstroemer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert
August 24, 2021

Always helpful and trustworthy. Been going there for decades…..best around! Ken did great job on our truck and Terry always does fabulous work on the regular maintenance of all 3 of our Toyotas. More

by FVL84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken, Terry
August 24, 2021

Very service oriented dealership. Came to my work and picked up and dropped off my car for service which made my life easier. thank you More

by efmjr69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Fort's Toyota of Pekin responded

It's our pleasure. Thanks!

August 23, 2021

Fort's was very helpful and friendly. They completed the requested work with quality and in a timely fashion. Chad communicated and recommended additional service but placed no pressure on us to have it com More

by tvlindner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2021

Brandon is very great service adviser. He will let you know everything before hand, if you need any services. I recommend Forts Toyota of Pekin to everyone. More

by ChicagoT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
August 16, 2021

They were responsive to my questions and needs and worked to get me in ASAP when my engine lights went on. They were understanding of my concerns. More

by jherr62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert
August 14, 2021

I asked to not have my oil changed as it was not even close to time and they did it Anyway and charged me. Other wise I love it More

by Pm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

I came to Fort Toyota yesterday with a flat tire. Of course Brandon Calvert is my go to person because he does an outstanding job providing me with good honest service for my car. He is honest and doe More

by MARGARETJO912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
August 11, 2021

I have total confidence in the service department at Fort’s. Everyohas always been helpful friendly and I Feel they have been honest about my service needed. Not up selling More

by jrfishe5539
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert, Janice Seitz
August 10, 2021

It's awesome! I would recommend getting your vehicle serviced here even if you don't own a Toyota. Everyone at the store is super nice. More

by IVEY1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Lopez, Brandon Calvert
...
43
...