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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.8
541 Reviews

541 Reviews of Fort's Toyota of Pekin - Service Center

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September 29, 2021

Consistently good service. Nobody else will work on our Toyotas. We trust the Fort's techs and service department. More

by doctorsvt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

Chad and the folks at Fort's are very professional. They do great work and explain everything that is happening to your vehicle. I've never had better service at any other dealer. More

by raemers13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2021

Prompt service not to long of a wait complementary coffee for refreshments waiting area not cramped comfortable seating easy checkout. More

by CHARLESMARYFIELDS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janice Seitz
September 17, 2021

Very good service dept. I have had dealings with this service dept. for many years. Never had a bad experience. More

by djohns4900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert, Janice Seitz
September 16, 2021

We had a tire repaired and tire rotation today. The coffee was great while we waited... thank U More

by Tom - Canton IL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert, Janice Seitz
September 14, 2021

Great! Always friendly and caring, I would recommend to other family and friends and colleagues More

by ustwo92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert, Janice Seitz
September 04, 2021

Eric and his team are always great to work with,especially when you need them that day! I've always been a satisfied customer for 20 years. More

by MERMAIDSISTER57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2021

I always get prompt service at Forts whether it’s a simple oil change or a more technical repair. From the advisors to the technicians, I know I will always get great service at Forts. More

by tdzeine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
August 30, 2021

When it scheduled in advance a routine oil change should not take an hour and a half. Makes the quick lube place look more appealing. More

by Glenn_Woodard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
August 27, 2021

Our '94 Camry needed a brake hose replaced. We had it towed to Fort's after confirming you could get it in right away to service it. You also found a front axle leaking grease, and replaced it. We appr More

by debglg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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