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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.8
541 Reviews

541 Reviews of Fort's Toyota of Pekin - Service Center

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October 14, 2021

From the moment I dropped off my vehicle until the time it was ready to go the entire staff was polite, courteous, and knowledgeable. All my needs were met, and I am completely satisfied with the work perf More

by Saluki_slam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert, Janice Seitz
October 13, 2021

Chad Terlinde handled my Toyota service request very efficiently. He is personable and knows the business. I trusted his recommendations- I felt that he was making sure my vehicle was correctly servic More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2021

excellent service. Good read on the problem and was solved quickly. Would recommend them for service More

by DDLOSH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
October 09, 2021

Brandon did a nice job of keeping me informed about my vehicle throughout the process. More

by jl912a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
October 08, 2021

Brandon was very helpful and kept me updated with the work being done on the vehicle. More

by sehtrigg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
October 08, 2021

We have always had a good experience with Forts service department. Staff are very helpful and friendly. More

by JLT76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

Chad is always great to work with. He keeps you up to date about what is going on More

by davehudd63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

I have always been treated very well. They go out of their way to do the best for their customers. More

by christfollowers1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert, Janice Seitz
October 02, 2021

The service technicians are wonderful. I thought some was wrong with my hybrid but I pushed an incorrect button and was getting a different readout. Thank you for getting me in and helping me. More

by indytoby111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
also. Eric Stahl does a great job., Brandon Calvert
October 01, 2021

Friendly staff and they were able to get my car in very quickly for a much needed oil change. More

by jewl813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
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