Fort's Toyota of Pekin - Service Center

I did not wait at all for my tire rotation. Fort Toyota is a quality service organization. is a quality service organization. More

Could not find a way to fix my car, which was unsafe to drive. Said that car was test drove, but the mileage out was the same number as the mileage out. The car accelerated when brake was used and they r drive. Said that car was test drove, but the mileage out was the same number as the mileage out. The car accelerated when brake was used and they released it to the customer. I was 200 miles from home and they appeared to not care---it was my problem and not theirs. This was the fourth time the car accelerated when using the brake. They said it was the way I drive. The looked at the walker and immediately assumed it was my fault because I was handicapped. However, one cousin was driving the car and it did it for her and my other cousin was driving when it did it to her. So, Toyota service cannot so it's the way I drive. The final time it did it was in a small town. I was braking for a red light and instead we sped through. Luckily we did not get hurt or hurt anyone else. I cannot believe they released an unsafe car to me. I ended up having to buy a used car so we could get home safely. More

Offering the free pickup for service is a major incentive to continue doing business with Forts! Thank you!!! to continue doing business with Forts! Thank you!!! More

One of the main reasons I purchase cars at Fort’s is the quality of their service department. quality of their service department. More

Had my battery replaced. Great service! They got me in and out in a very timely manner. and out in a very timely manner. More

Have only been once but service was timely and they got us in fairly quickly. us in fairly quickly. More

Dealership is always no time with appointments and always do good job. Usually within quote range. do good job. Usually within quote range. More

Great service, very professional. Constantly was updated for progress of vehicle. In and out on time. for progress of vehicle. In and out on time. More

Was not happy with the service on my 2014 Avalon. I asked them to check the battery because it is the original. I know they hadn’t checked it because the posts were still corroded. I wonder how many other th them to check the battery because it is the original. I know they hadn’t checked it because the posts were still corroded. I wonder how many other things they were supposed to check and didn’t More

Have been working with these folks for 20+ years and I won't go anywhere else! They are always fair and honest and do everything to meet my family's needs whether in the garage or on the lot. I usually won't go anywhere else! They are always fair and honest and do everything to meet my family's needs whether in the garage or on the lot. I usually deal with Chad, but had the opportunity to work with Miguel Lopez this last time and he exceeded every expectation I had for service and communication! This team is the best! More