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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.8
541 Reviews

541 Reviews of Fort's Toyota of Pekin - Service Center

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February 02, 2022

Customer service was outstanding. The mechanic identified the problem with my brakes. Chad called me and informed me of the solution how they can fix the brake issue. I ok'd the work and the is More

by TGILLESPIE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2022

The staff is always really nice and accommodating. It didn’t take them long to get through with my car. More

by bubag17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
Jun 23, 2022 -

bubag17 responded

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January 31, 2022

The day before our scheduled appointment a family emergency came up. The service department was very helpful and we were able to reschedule for a few days later. The work and time in the shop was qui More

by DE-PATRICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2022

Excellent customer service and work is top notch. I have had several accessories added to my 22 4 Runner since my purchase and have had all the work done here. More

by Janssen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2022

Super quick and great service. VERY FEW MASKS. Take Covid seriously, please, especially since our hospitals are currently overwhelmed. More

by imkel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot recall.
January 22, 2022

Dealership provided service in a timely manner and they answered questions I had from the service sheet after the service was provided--even after I had left the dealership. More

by lrtosch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2022

Took my truck there for a recall and wheels, great communication and service, will be back! More

by chris6620
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose in service was great!
January 19, 2022

Best service I ever had. Definitely great people. Only do my services thru them can always get me in when I need to be More

by PRESTONLUTTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler K
January 13, 2022

Was please how fast I got in and out. Had problems with my car phone and an update was done. Still my need to have it looked at More

by brownvicky998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
January 13, 2022

Very easy to schedule service. Very friendly service and support personnel. I highly recommend Fort’s for your service needs. More

by Tim G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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