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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.8
541 Reviews

541 Reviews of Fort's Toyota of Pekin - Service Center

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July 11, 2022

Excellent customer service every single time! Everything is taken care of and you’re always updated on what they’re working on and need to do for the vehicle. More

by tiffydoo14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2022

As always Fort's Toyota did a "GREAT job on my wife van they always do it right the first time. Thanks Chad!! More

by cravensrnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert
July 07, 2022

Chad communicated ver well to me about the status of my car while I was there. Appreciate the service department sticking to getting the correct part for my car. New drive belt was found and installed whil More

by jackberrygolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2022

They know what are they doing. Very honest and transparent. Lounge is clean and nice. Good refreshment but could be upgraded like not just drinks but also have snacks More

by eddyto3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler P
July 07, 2022

I don't see that oil was checked. I had to ask for tire pressure check. More

by dee82023
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2022

Fort Toyota of Pekin is always awesome. Always had great customer service. It’s also easy to make an appointment online. Thank u so much More

by kit7jean
Recommend Dealer
Yes
Employees Worked With
Aiden
June 30, 2022

This dealership has always provided good, friendly service. The Prius is highly dependable so very little is required other than normal maintenance. When I have had a problem it was repaired in a ti More

by md1cc1112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2022

Always courteous and professional and they keep you well informed on what is going on. More

by daryl_hazelman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2022

Was very pleased they provided me with a car so I didn’t have to wait at dealership. More

by JLWESTY64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2022

Took to long to do a short job seen 5 employees just standing around not good More

by LACKS_327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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