Fort's Toyota of Pekin - Service Center

This was a follow up to a bad service on August 17, 2022. Eric and Chad did great work on understanding my concerns and recommended a future service call do do breaks in November 2022. Eric and Chad did great work on understanding my concerns and recommended a future service call do do breaks in November 2022. More

They care about their customers. Their service is outstanding and personnel are attentive to the customer's needs. I highly recommend Forts Toyota in Pekin, Illinois. Great cars and Their service is outstanding and personnel are attentive to the customer's needs. I highly recommend Forts Toyota in Pekin, Illinois. Great cars and greater service! More

they sure make it easy to do bussiness with them here are 5 more words are 5 more words More

If been dealing with Fort's for about 6 years and haven't had a bad experience. had a bad experience. More

Always a smooth process, and I appreciate they call to explain any possible changes without feeling "sales-y" about it. explain any possible changes without feeling "sales-y" about it. More

A GREAT PLACE TO GET SERVICE. . A RELAXING PLACE TO WAIT. IF YOU HAVE A EARLY APPT. THECOFFEE BAR &GOODIES ARE SUPER! . A RELAXING PLACE TO WAIT. IF YOU HAVE A EARLY APPT. THECOFFEE BAR &GOODIES ARE SUPER! More

Miguel is a very professional supervisor. He helped us so quickly when my car had a sudden major issue. Even gave us a loaner car. He helped us so quickly when my car had a sudden major issue. Even gave us a loaner car. More

Car was fixed but we were not notified it was done. After waiting several days beyond when we thought it would be done contacted dealer and learned it was repaired but we were not notified. We were i After waiting several days beyond when we thought it would be done contacted dealer and learned it was repaired but we were not notified. We were informed that the damage was result of rodent damage. Since our car is stored in a garage where we have never seen any evidence of rodents this was surprising and we asked to have pictures of the damage which we did not get when we picked up the car (mechanic who worked on the car was not there when we picked it up). Seems convenient for the dealer that the damage was from something the extended warranty did not cover. More

Great employees and service always friendly and attentive to your auto needs no matter what they are to your auto needs no matter what they are More

There for an oil change on August 11th. Service was quick. The staff was polite. Service was quick. The staff was polite. More