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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.8
542 Reviews

542 Reviews of Fort's Toyota of Pekin - Service Center

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November 05, 2022

Fort's Toyota of North Pekin, Il will do a "GREAT job every time I am a long time customer and will be. More

by cravensrnc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

Service department is always professional and courteous. Well informed of vehicle needs. Recommends maintenance needs but never over bearing. I would highly recommend to anyone. More

by woolard4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2022

Very unhappy how my wife was treated by the service writer. I would write more but I got no response to my last complaint. More

by CIRTCELE1
Recommend Dealer
No
Employees Worked With
Tyler Penovich
October 29, 2022

Have used Forts for years. Have bought several vehicles from them and service always excellent. More

by Stdblu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Penovich
October 29, 2022

Great service. Thorough explanation of anticipated service needed and the options for my future service work. More

by jspick88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Analisa Pallardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2022

Maintenance personnel are always very friendly and helpful. Waiting are is comfortable. Great service in a timely manner. More

by R.MORRIS5120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2022

I am a longtime customer who has always enjoyed the excellent service at Fort's Toyota. My service appointment was done in an efficient manner and the personnel were courteous and friendly. More

by WSHIPLEY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Analisa Pallardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2022

Friendly and explains what type of service you need to have done along with the cost. More

by LOCK4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

Fort's is not only a great place to purchase a vehicle, but also a great place that provides quality service and excellent customer service! More

by DARRELLNEAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Penovich
October 18, 2022

Great experience ! Service department is so easy to work with and gets you end and out More

by kdborquist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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