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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.8
542 Reviews

542 Reviews of Fort's Toyota of Pekin - Service Center

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December 02, 2022

We took our car in and the check engine light was still on after the appointment. We scheduled another appointment, after being ignored by the manager, and the check engine light is still on after that sec More

by cjfink2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Terlinde
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2022

Quick service very informative abut the issues of air filters needing replaced good coffee too More

by bsandee22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Analisa Pallardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Penovich
November 28, 2022

The service experience was good. Service performed in reasonable time. A part needed to be ordered to complete the work. The part was ordered and received the following day by the More

by chfgng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aiden Richardson
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2022

Service appointment was easy to get at a convenient time . Very clean dealership and great communication on service to be performed . More

by RavRon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2022

They got me in and out with excellent service. done on my vehicle. I would recommend the shop to anyone. More

by troynimmers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Richardson
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2022

Always friendly and professional staff make experience enjoyable. The most direct and honest assessment of maintenance needed I have ever encountered. I highly recommend Forts service department. More

by woolard4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

Thanks for the heads up on my tires. Let me know when you have another 4 tires for the price of 3 tires. More

by staggonsag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2022

Appreciated the free loaner. The work done was efficient. Truck runs like it is new. More

by J.MELLOR52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2022

Always great service! Timely, professional, car is always ready when promised. Can't recommend them enough! More

by bddant85
Recommend Dealer
Yes
Employees Worked With
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2022

Clean and very professional high-quality service. A+++ service. Would recommend for all your service needs. More

by Tom - Canton IL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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