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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.7
538 Reviews

538 Reviews of Fort's Toyota of Pekin - Service Center

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January 28, 2023

Eric and his service team always provide top-notch service. I drive from 35 miles away because I trust they will deliver quality service and an honest evaluation of my service needs. More

by sylviapenrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Penovich
Jan 30, 2023 -

Fort's Toyota of Pekin responded

Thanks for the high marks, Sylvia!

January 22, 2023

Fort’s Toyota service department always help us get our car in an efficient time frame. They are also very kind and professional. We trust their service and opinion of what needs to be done to keep our car More

by sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Durand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Olt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

The entire was very polite and helpful. No matter what the question I asked. If they didn’t know. They got the answer for me. Keep up the good service. More

by FRANKPACO7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Durand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Analisa Pallardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Penovich
January 10, 2023

Very quick and efficient service. My first time there with my Sienna but will be back! More

by tasent55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

Always good. You are the only people that touch our car. I trust you all. More

by LARRYBARKER_RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

Good dealership Great people’s work at Fort’s ! Very Caring place . Eric is good service manager More

by patriciarayford514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

they were very helpful in parts dept. then service did their job and they were fast and courteous. More

by chills80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Analisa Pallardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Penovich
December 30, 2022

Very good service. Easy to schedule appointment. Good explanations. Nice lounge area. Easy to get to. More

by cdcollison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2022

We always get excellent service on our 2014 Highlander bought new at Fort's. At 121,000 miles the Highlander has been a very dependable vehicle thanks to Fort's great service. More

by MJP1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2022

Fantastic service answered all questions we had plus took care of something for us when all we asked was how to fix it. That's what separates them from other dealers great customer service. More

by bessler4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Penovich
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