Fort's Toyota of Pekin - Service Center

Informative kind make sure you’re aware of what needs to be done such as the need for new tires be done such as the need for new tires More

Forts has an excellent service department and is well managed.. That's very unusual in todays world. managed.. That's very unusual in todays world. More

Excellent service. Very friendly and knowledgeable staff. I highly recommend this dealership for all of your Toyota car needs. Very friendly and knowledgeable staff. I highly recommend this dealership for all of your Toyota car needs. More

Two great experiences so far. They haven't gone over their estimated time on either of my visits, and the staff has been nothing but friendly. They haven't gone over their estimated time on either of my visits, and the staff has been nothing but friendly. More

Everyone from service to check out was exceptional. Appreciated them working with me on my tire issue! Appreciated them working with me on my tire issue! More

They always do a great job they do it right the first time I will be back. Thanks time I will be back. Thanks More

The service was great and communication before service was even better. I was a bit disappointed that after spending $4,000 that my car didn't get washed or vacuumed. Not the end of the world but I though was even better. I was a bit disappointed that after spending $4,000 that my car didn't get washed or vacuumed. Not the end of the world but I thought it was standard for repairs. Our car drives well and we hope to have it for a long time. We'll be back. More

Forts Toyotas’s service is awesome. They get you right in.All the employees are very kind. They get you right in.All the employees are very kind. More

I booked the appointment at a time Miquel chose. Brought my car in on a Sunday so you guys could have it all day. (Uber: $12) On Monday morning I’m told there is no courtesy car and I’ll have to fi Brought my car in on a Sunday so you guys could have it all day. (Uber: $12) On Monday morning I’m told there is no courtesy car and I’ll have to find my own way to the dealership (Uber:$42). This was NOT Miguel’s fault… the man was working his butt off. Clearly, numerous people did not show up to work. A really bad experience, especially when I had planned it with your input. Once the complimentary pm’s are done, I doubt I’ll be back. It just keeps getting worse. More

The staff and the service department at Fort's Toyota are always great. I always have them take care of my car, with whatever it needs. always great. I always have them take care of my car, with whatever it needs. More