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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.7
534 Reviews

534 Reviews of Fort's Toyota of Pekin - Service Center

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December 16, 2024

very disappointed in Toyota Corporation supply chain management had to wait 6 months for replacement parts for a recall More

by STEVEREST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Durand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Service did not answer their phone or call back after I left a message. This happened twice last Monday. On the 3rd call I had to insist the receptionist find someone to take the call. More

by P22KOVACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Hammond
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Railey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

The dealership service department has always been good. The personnel are knowledgeable and always friendly. More

by CLTONSOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Railey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

I was pleased that Fort's helped me out by picking up my vehicle and then delivering it to my house when the work was completed. I had never depended on this service in the past and Fort's came though for More

by za.merlot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Durand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Service was professional, done correctly and in a reasonable time. Miguel represents Fort's very well and is an excellent service advisor More

by MIKE@MGALLAGHER.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Excellent employees who are most helpful, knowledgeable, and respectful. They are informative without being pushy. Completely trust the service department for honesty and skill. More

by stomsovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Analisa Pallardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Excellent dealership for service since moving here two years ago. Dylan is very personal & professional! More

by dmac804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Thanks for going out of you way to keep me informed of activities during my visit. I am enjoying the Pekin dealer. I do miss having the car washed after the service - especially when there is salt on th More

by sells_craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Railey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Excellent service as always! Fort's has taken care of our Toyotas for 6 years. More

by elcamino61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Good dealership with good customer service at a reasonable price. Will definitely recommend to everyone. More

by LYLEROBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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