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Fort's Toyota of Pekin
North Pekin, IL
1,006 Reviews
Fort's Toyota of Pekin in Pekin, IL, is proud to be an automotive leader in our community for over 60 years. Since opening our doors, Fort's Toyota of Pekin has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Fort's Toyota of Pekin will professionally fit you into the automobile of your choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,006 reviews
April 06, 2016
Used auto Our experience was excellent. The transaction was quick and painless. We are happy with vehicle we purchased. The personnel at the dealership were ve Our experience was excellent. The transaction was quick and painless. We are happy with vehicle we purchased. The personnel at the dealership were very professional. More
by Usedauto
March 05, 2016
See my review on twitter and yelp I left a full review on twitter @IanPoulis and yelp. You can find them there. Thank you for a wonderful experience. Wpuld send others to work with Bla I left a full review on twitter @IanPoulis and yelp. You can find them there. Thank you for a wonderful experience. Wpuld send others to work with Blake. More
by Ian P.
February 24, 2016
Horribly Declining Service I have bought 3 Camry Hybrids from Forts over the last 10 years with no issues on the first 2. The last one is a 2012 XLE Hybrid. About 6-9 months aft I have bought 3 Camry Hybrids from Forts over the last 10 years with no issues on the first 2. The last one is a 2012 XLE Hybrid. About 6-9 months after I bought the car I started having issues with the automatic door locks not working. I brought it to the attention of the Service Dept and they noticed it but had not seen anything like it in the past. I was told to wait and see if there was a Service Bulletin or recall before asking to have them fixed. I trusted the Service Dept because they had never given me a reason to do so otherwise. Last year (after bringing it up about every trip in) they decided to do one door as a "Gesture of Good Will". The other 3 doors would cost me $400 per door. I have been trying to get them to fix the other 3 at no cost because if I had just asked to have them fixed while it was under warranty, I would not have this issue. This is was Fort's Toyota (and their District Manager) thinks of their loyal customers. They know we are in the market to buy another brand new car right now and going the extra mile is just not part of their strategy to retain customers.? More
by Rob M
Employees Worked With
Deanna (Customer Service Manager)
January 28, 2016
Great place to buy!!! We love our 2016 tundra! Everything about this buying experience was amazing! We will be back when we buy our next truck! We will never buy anything b We love our 2016 tundra! Everything about this buying experience was amazing! We will be back when we buy our next truck! We will never buy anything but Toyota! More
by Mrducks
January 20, 2016
2016 Toyota Tacoma I discussed the options I wanted with the New Car Sales Manager, and a 2016 Tacoma was built to meet my needs. The truck was delivered to my satisfact I discussed the options I wanted with the New Car Sales Manager, and a 2016 Tacoma was built to meet my needs. The truck was delivered to my satisfaction. The sales person went over the features, and answered all questions I had. The Finance Manager detailed the extended warranty, and the loan numbers. All in all, it was a GREAT experience, and I am EXTREMELY happy with my 2016 Toyota Tacoma. More
by Saluki_slam
Employees Worked With
Other Employees :
Chris Durand, Kyle Kocher, and Ray Starks, Kyle Kocher
January 19, 2016
Great Place To Buy a Car! We drove an hour to look at a used car and went home with a new one. The deal was better for us and they were great at putting it all together. I HIGH We drove an hour to look at a used car and went home with a new one. The deal was better for us and they were great at putting it all together. I HIGHLY recommend this dealership. It was well worth the drive and we will definitely return when we're in the market again. Everyone here is helpful & friendly thank You! More
by SherriC
Employees Worked With
Blake, Blake Ng
September 06, 2015
increasingly disappointed I scheduled service on my 2015 Tab 4 online. Upon arriving the service writer told me to write down my name and address on a post it note. My arm was I scheduled service on my 2015 Tab 4 online. Upon arriving the service writer told me to write down my name and address on a post it note. My arm was in a brace from finger to my upper arm! As I was trying to right she then told me that she could see my appointment. The two young women at the desk in the showroom kept turning up their rap music while dancing in their chairs. They also were discussing a person they thought had started and other inappropriate topics for a business. After I signed my receipt the woman turned and began a discussion with a fellow employee. There wad no thank you, bye or anything. This marks the third time that the dealership has disappointed me. When my lease is up I'LL look for a vehicle somewhere else. More
by LennyGB53
Employees Worked With
I have no idea who I spoke with.
August 14, 2015
A Big Scam Bought an '09. Promised it was a great truck. Found out two weeks later, the entire exhaust system was rusted out = $2000 in repairs. No one even care Bought an '09. Promised it was a great truck. Found out two weeks later, the entire exhaust system was rusted out = $2000 in repairs. No one even cared to give me a heads up. Save yourself the $ and the headache. Place only furthers the stereotype about dealerships. More
by soxfan1992
Employees Worked With
Blake Ng
August 11, 2015
long and frustrating took 5 hours to complete process, then payment was taken twice by them (they said it didn't go through but it did), now have to wait 2 weeks for retur took 5 hours to complete process, then payment was taken twice by them (they said it didn't go through but it did), now have to wait 2 weeks for return of funds. More
by nanny
Employees Worked With
Unsure
May 11, 2015
DROVE 2.5 HOURS TO FIND THAT VEHICLE WAS SOLD! SALESMAN CALLED ME 9AM TO TELL ME ABOUT A JEEP THAT I HAD INQUIRED ABOUT. AFTER HE GAVE ME A LONG SALES PITCH ABOUT HOW GREAT OF A DEAL IT WAS I,TOLD SALESMAN CALLED ME 9AM TO TELL ME ABOUT A JEEP THAT I HAD INQUIRED ABOUT. AFTER HE GAVE ME A LONG SALES PITCH ABOUT HOW GREAT OF A DEAL IT WAS I,TOLD HIM I WOULD TALK IT OVER AND CALL HIM BACK. I CALLED HIM BACK 10 MIN LATER AND TOLD HIM THAT I WAS COMING TO LOOK AT THE JEEP BUT IT WAS A 2.5 HOUR DRIVE.I ASKED NEAL WAS ANY ONE ELSE COMING TO LOOK AT IT AND HE SAID NO! i TOOK OFF FROM WORK EARLY DROVE HOME GOT 8500.00 CASH AND DROVE 2.5 HOURS TO SEE A JEEP THAT WAS SITTING IN THE FRONT ROW OF THE DEALERSHIP AND WAS INFORMED THAT THE JEEP WAS JUST SOLD! SO AFTER LOSING HALF A DAYS PAY AND 50.00 DOLLARS IN DIESEL FUEL ROUND TRIP,I DROVE BACK HOME WITH NOTHING , IM SORRY BUT IF YOUR GOING TO SELL ON THE NET YOU NEED TO KNOW THAT PEOPLE DONT JUST LIVE DOWN THE STREET AND YOU NEED TO TAKE THAT IN TO ACCOUNT. MY LAST WORDS TO NEAL WERE " IM ON MY WAY" I GUESS A MANS WORD MEANS NOTHING TO YOUR DEALERSHIP!!! More
by JEEPGUY
Employees Worked With
