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Fort's Toyota of Pekin
North Pekin, IL
1,013 Reviews
Fort's Toyota of Pekin in Pekin, IL, is proud to be an automotive leader in our community for over 60 years. Since opening our doors, Fort's Toyota of Pekin has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Fort's Toyota of Pekin will professionally fit you into the automobile of your choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,013 reviews
June 11, 2016
Excellent service, no push, helpful, kind and friendly. I appreciate their selling philosophy and their customer service. Like no other. It's worth the visit. The service to pick up and deliver your car co I appreciate their selling philosophy and their customer service. Like no other. It's worth the visit. The service to pick up and deliver your car could be a deal breaker. More
by Smith62
Employees Worked With
We dealt with a couple of people, it was very busy. They handled it very well., Blake Ng
June 09, 2016
I did the car deal remotely as I live in MN Everyone from Melissa that I first chatted with about the truck online to Blake in sales and Eric in finance where awesome to deal with! Highly recom Everyone from Melissa that I first chatted with about the truck online to Blake in sales and Eric in finance where awesome to deal with! Highly recommend if your hunting for some new wheels. More
by Uberjason
Employees Worked With
Melissa Zimmerman internet sales (chat window), Blake Ng, Eric Randleman
May 26, 2016
Toyota of Pekin sold this Tacoma twice! Top notch service. The entire experience was enjoyable. I live in Nebraska and contacted Neal Shryock, who took a deposit on the vehicle in order to e Top notch service. The entire experience was enjoyable. I live in Nebraska and contacted Neal Shryock, who took a deposit on the vehicle in order to ensure it would in fact be there when I arrived after the 5 hour trip. It was, and just as advertised. Neal told me days before on my initial inquiry of the frame replacement that was performed there at Toyota of Pekin, and how the pictures really didnt do the truck justice. He was correct. I showed up with a check for the sticker price and drove away in my new pickup no more than an hour later. More
by mking16
Employees Worked With
Neal Shryock, Eric Randleman
May 23, 2016
Low pressure and fast I did my homework and price of car very competitive. Making the deal was quick and no high pressure up sells. I will come back for future cars. I did my homework and price of car very competitive. Making the deal was quick and no high pressure up sells. I will come back for future cars. More
by Robo
Employees Worked With
Tina Conover, Blake Ng, Eric Randleman
May 20, 2016
Great to deal with The dealership is very easy to find deal with overall. I dealt with Blake Ng, who was comprehensively knowledgeable, polite and personable. The ove The dealership is very easy to find deal with overall. I dealt with Blake Ng, who was comprehensively knowledgeable, polite and personable. The overall experience was very good and I would recommend the dealership to others. More
by Toyota owner
May 19, 2016
no pressure Kevin was fantastic. A great experience! Thanks for everything you did even getting me a better rate!!! I will recommend anyone looking for a great d Kevin was fantastic. A great experience! Thanks for everything you did even getting me a better rate!!! I will recommend anyone looking for a great deal to come to you! More
by Kmontgomery3
April 11, 2016
Fantastic experience!! Very knowledgeable Blake was. Eric worked hard to secure financing for me. Blake spent extra time setting up my voice commands. Went through the cars Very knowledgeable Blake was. Eric worked hard to secure financing for me. Blake spent extra time setting up my voice commands. Went through the cars feature. More
by zack31011
Employees Worked With
Blake Ng, Eric Randleman
April 06, 2016
Used auto Our experience was excellent. The transaction was quick and painless. We are happy with vehicle we purchased. The personnel at the dealership were ve Our experience was excellent. The transaction was quick and painless. We are happy with vehicle we purchased. The personnel at the dealership were very professional. More
by Usedauto
March 05, 2016
See my review on twitter and yelp I left a full review on twitter @IanPoulis and yelp. You can find them there. Thank you for a wonderful experience. Wpuld send others to work with Bla I left a full review on twitter @IanPoulis and yelp. You can find them there. Thank you for a wonderful experience. Wpuld send others to work with Blake. More
by Ian P.
February 24, 2016
Horribly Declining Service I have bought 3 Camry Hybrids from Forts over the last 10 years with no issues on the first 2. The last one is a 2012 XLE Hybrid. About 6-9 months aft I have bought 3 Camry Hybrids from Forts over the last 10 years with no issues on the first 2. The last one is a 2012 XLE Hybrid. About 6-9 months after I bought the car I started having issues with the automatic door locks not working. I brought it to the attention of the Service Dept and they noticed it but had not seen anything like it in the past. I was told to wait and see if there was a Service Bulletin or recall before asking to have them fixed. I trusted the Service Dept because they had never given me a reason to do so otherwise. Last year (after bringing it up about every trip in) they decided to do one door as a "Gesture of Good Will". The other 3 doors would cost me $400 per door. I have been trying to get them to fix the other 3 at no cost because if I had just asked to have them fixed while it was under warranty, I would not have this issue. This is was Fort's Toyota (and their District Manager) thinks of their loyal customers. They know we are in the market to buy another brand new car right now and going the extra mile is just not part of their strategy to retain customers.? More
by Rob M
Employees Worked With
Deanna (Customer Service Manager)
