Fort's Toyota of Pekin

Wonderful salesman, great experience! This is the second time that I have bought a car from Fort's Toyota. The salesman that worked with me, Eric Kells, was wonderful. I went back on 3 s This is the second time that I have bought a car from Fort's Toyota. The salesman that worked with me, Eric Kells, was wonderful. I went back on 3 separate days and he was patient and test drove quite a few vehicles with me. The finance guy, Eric Randleman, was awful! He was rude and wasn't knowledgeable at all. He told me wrong information at least twice that I can remember and when I tried correcting him, he actually argued with me and the person who was with me. If I had the option to give him no stars, I would! Other than him, my experience was great! More

Great car buying experience. This is the second vehicle I have purchased from Fort Toyota. We came back due to the knowledgable, friendly staff that made the experience the secon This is the second vehicle I have purchased from Fort Toyota. We came back due to the knowledgable, friendly staff that made the experience the second time around as easy as the first. More

New Toyota RAV Scott was a very good salesperson and the dealership is top notch! This is the second new vehicle we have purchased from this dealership and I definit Scott was a very good salesperson and the dealership is top notch! This is the second new vehicle we have purchased from this dealership and I definitely will be back. More

New Buying experience Everyone was great. Eric Kells was open honest and through. I thought everyone was friendly and helpful. The facility was nice and clean and easy to g Everyone was great. Eric Kells was open honest and through. I thought everyone was friendly and helpful. The facility was nice and clean and easy to get to from my house. More

Just kidding that's not the real price Buyer Beware Found a vehicle on their website, drove 3 hours to the location to purchase the vehicle, got all of the paperwork ready to be signed and then the gene Found a vehicle on their website, drove 3 hours to the location to purchase the vehicle, got all of the paperwork ready to be signed and then the general manager said we can't sell the vehicle to you because it was mistakenly priced too cheap on the internet. Was then told actually the vehicle wasn't even ready to be sold and was missing a part. Even when we had a paper they had given us to assure us everything on it had been fixed. Again, someone made the mistake of posting it on the internet and now it isn't ready to be sold. Got back on the internet and mysteriously the price was increased to the new amount. Checked several times the remainder of the afternoon and into the evening and the vehicle remained on the website for sale..... thought it wasn't ready to be sold and there was a part missing?! Buyer beware! More

Honesty is important I bought my 2013 Tundra from Bob, the nicest salesman, (deceased) who knew his product well. I had all my service work done as scheduled, on time, wit I bought my 2013 Tundra from Bob, the nicest salesman, (deceased) who knew his product well. I had all my service work done as scheduled, on time, with Fort's. Didn't seem to be a problem. I thought all my work was being done. One time I was told my brakes had 50 percent and my tires that also. Since I had a trip coming up, in a few months, and pull a trailer, figured I'd have new brakes and tires done to be on the safe side. Time for my next oil change comes up. (For a month, I'd been slowly loosing air in my left rear tire and hubby would put air in). I took to Fort's for oil change, check and fix left rear tire and rotate tires. When I checked out, I asked if tire had been fixed. I was told by Chad nothing had been found wrong. I said it had been losing air for a month! I also questioned about the brakes and this time they were supposedly fine! So now I'm REALLY confused! $80. Some dollars. I just left. Did they DO anything? A week later, LEFT REAR tire is low of air again!!! My husband called, got service manager, Eric. Was told truck tires were rotated, he had on video and truck was up on rack. Husband said couldn't have been done. Eric then said there were 2 trucks just alike that day and he'd call us back. He called back and said we were correct, they weren't rotated because they knew we were going to be replacing tires soon! Unbelievable! I said, "but you charged me for it!" He said he thought it was an honest mistake. He agreed to send a check for the rotation cost, which they did....but not an apology at all, was included!!! NEVER WILL WE DO BUSINESS WITH THIS DISHONEST COMPANY AGAIN!!! How do I know they changed my oil all those times I took it there? Rotated the tires? Who knows? More

High pressure sales Found a used traverse we realy wanted as ours had been totaled and they wouldn't move on the price so when we decided to just give them asking price b Found a used traverse we realy wanted as ours had been totaled and they wouldn't move on the price so when we decided to just give them asking price because we needed a vehicle they tried every trick in there book and refused the words i dont want it, to sell us additional warranties. We drove a hour and 45 minutes to pick it up and they wouldnt fill it up with gas and they lost our registration. Just a bad over all experience i would have left if we weren't in a bind and i feel like they took advantage of us More

Buying Our Third Toyota Vehicle from Fort Toyota Friendly, no nonsense Salesman, Chris Fort, is a pleasure to work and correspond with. Overall, we find Fort Toyota to be an excellent choice in Deal Friendly, no nonsense Salesman, Chris Fort, is a pleasure to work and correspond with. Overall, we find Fort Toyota to be an excellent choice in Dealerships. No Pressure, Good Pricing, and Excellent after Sale Support. We have purchased (2) New Prius Models, and (1) New RAV4 Hybrid thus far. More

Buying adventure I have been looking online for a different truck for a number of weeks I was originally looking for Ford F-150. Then one night I simply added Toyota t I have been looking online for a different truck for a number of weeks I was originally looking for Ford F-150. Then one night I simply added Toyota to the mix I found this car at Forts Toyota of Pekin. No regrets on making the trip from Omaha it was actually a fun little Adventure. I was surfing autotrader the other night and it made it very apparent that the deal i got at Forys Toyota was better than i gave it credit for. More