Fort's Toyota of Pekin

Worth the trip! I live 100+ miles away from the Pekin but made the trip because of an internet inquiry. We were fortunate enough to have Neal Shryock respond to the I live 100+ miles away from the Pekin but made the trip because of an internet inquiry. We were fortunate enough to have Neal Shryock respond to the inquiry and, based upon a timely response, decided to make the trip to Fort's Toyota. When we arrived, Neal met us at the door. We were looking at a particular vehicle and Neal spent more than two hours talking about the model in general, showing us the specific vehicle, features, etc., and acquainting us with the dealership. He was honest and candid throughout. No pressure to buy but Neal offered any assistance he could in the future and wished us well in our search for a car. All-around pleasant experience and we won't hesitate to return. Only wish Fort's Toyota was closer to our home! More

Brandon Calvert I have had the opportunity 3 times to be helped by Brandon Calvert in the service dept. Brandon treated me with respect, dignity and understanding. I I have had the opportunity 3 times to be helped by Brandon Calvert in the service dept. Brandon treated me with respect, dignity and understanding. I was having issues with my new 2018 Camry making strange noises. Brandon helped me each time I had to return to try to diagnose the problem. He took his time to make sure I was satisfied and I especially liked the fact that he understood my frustration and he did all he could to resolve the issue. I am hopeful that this issue is resolved. Thanks, Brandon, for helping to take care of the problem. More

Im obsessed Ive own alot of vehicles in my life and ive never own a car better than a toyota!!! The people are so kind and work with all of your wants and needs!! Ive own alot of vehicles in my life and ive never own a car better than a toyota!!! The people are so kind and work with all of your wants and needs!! In dec i bought a Corolla and todsy my husband bought a chr best dealership by far!! If i could give more stars i would More

It was great! Kevin watched for the used vehicle I needed , called me immediately to let me know about it and I made the purchase that evening very quickly . I am Kevin watched for the used vehicle I needed , called me immediately to let me know about it and I made the purchase that evening very quickly . I am busy and do not have a lot of extra time so I always appreciate their efficiency and awareness of my time constraints. More

Our experience with a great salesperson! It was great working with Kevin Carrington. He took time to find out exactly what we were looking for. He researched our questions and got back in a t It was great working with Kevin Carrington. He took time to find out exactly what we were looking for. He researched our questions and got back in a timely fashion. He was attentive, but we never felt rushed. Once we purchased a vehicle he took time to carefully explain how the various parts of the car worked. We would absolutely ask to work with Kevin again! More

Excellent experience. Great service. The staff took the time to explain how my new car works, and were very friendly and helpful! Buying my new Prius was a very pleasant ex Great service. The staff took the time to explain how my new car works, and were very friendly and helpful! Buying my new Prius was a very pleasant experience!! More

Highly satisfied with Fort Toyota and Kevin Carrington! We’ve been to several dealers in the area and have now been back to Fort Toyota twice for two vehicles. Both times we worked with Kevin Carrington, w We’ve been to several dealers in the area and have now been back to Fort Toyota twice for two vehicles. Both times we worked with Kevin Carrington, who is very good at what he does! Kevin took the time to work with us to find the vehicle with the right options - and didn’t push or pressure us in any way. He followed up as needed and is super personable. If we had a need for another vehicle, we would go back to Kevin at Fort! Eric Randleman helped us in the finance area and again was easy to work with - no stress or pressure whatsoever! He explained everything we needed to know and helped us navigate our options. More

Completely Satisfied I was going to purchase a vehicle from a different dealer/brand. Scott went above and beyond to earn my business and a life long customer. I was going to purchase a vehicle from a different dealer/brand. Scott went above and beyond to earn my business and a life long customer. More

Great experience no problems I have bought from this dealership since 1992 and will continue to do so. The dealership bent over backwards to find the car I wanted. I have bought from this dealership since 1992 and will continue to do so. The dealership bent over backwards to find the car I wanted. More

New Car Purchase This is the 4th Toyota I have purchased from Forts. We feel comfortable with Toyota and their products. We always come back to where we have been trea This is the 4th Toyota I have purchased from Forts. We feel comfortable with Toyota and their products. We always come back to where we have been treated fairly. More