Fort Worth Mitsubishi - Service Center

Katherine was awesome. .the service department could improve so could Sarah. Better customer service needed. .the service department could improve so could Sarah. Better customer service needed. More

Manager lady I service department was terrible. Zero sense of customer service. Waited 1.5 hours longer than quote. Made me feel Like I was cheating the system because I had a coupon she never s Zero sense of customer service. Waited 1.5 hours longer than quote. Made me feel Like I was cheating the system because I had a coupon she never seen before. Crap service. Anyone who asks me I’ll tell them to go somewhere else because of her. She is messing up your business!! More

Really helpful and wonderful customer service. They are always ready to help. Check them out! They are always ready to help. Check them out! More

Very good customer service very quick you take your car in the place is very clean employees a very friendly I'll give it a five star in the place is very clean employees a very friendly I'll give it a five star More

The tire rotation part of my service consisted of only wiping down my tires with armor all. Withing seconds of getting my car back, I could easily tell that the tire rotation was not performed. For the wiping down my tires with armor all. Withing seconds of getting my car back, I could easily tell that the tire rotation was not performed. For the cost of my service, I expected the work to be performed RIGHT the first time, NOT after I have to go back in and point out that it wasn't. And since no "defense" was offered that I was perhaps in error and the work WAS done, then I feel it safe to assume that this is typical of the quality of service that can always be expected. After all, how many people would be able to tell that their tires were or were not rotated? One has to wonder what other services are "short-cutted" this way. More

I am very pleased what the hospitality that they gave me when I took my car to get service everyone treated me nicely I am very happy with the service that they perform I would recommend this place to anyon when I took my car to get service everyone treated me nicely I am very happy with the service that they perform I would recommend this place to anyone, More

Covientlly located. Even when I was a bit annoyed, they were very polite and did all they could to assure my annoyances would be addressed to my satisfaction. It turne Even when I was a bit annoyed, they were very polite and did all they could to assure my annoyances would be addressed to my satisfaction. It turned out to be a pleasant experience. More

The service department was great! They were courteous and did my service in the time frame they told me they would get it completed. They were courteous and did my service in the time frame they told me they would get it completed. More

Great service and great people always friendly treats you with respect and respect and I like them. with respect and respect and I like them. More

They are always polite and they always ask if I need anything while I wait on my oil change. anything while I wait on my oil change. More