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Fort Worth Mitsubishi - Service Center

Fort Worth, TX

4.3
272 Reviews

272 Reviews of Fort Worth Mitsubishi - Service Center

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May 11, 2023

They sold me a vehicle with a check engine light on told me they would fix it I have returned it eight times with the same problem now they refuse to work on it More

by Melindamin0313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Coleman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Melindamin0313 responded

My review of the service department has nothing to do with my sales man, James has been very helpful to even when I could not get the service department to respond, James always called me back and got someone to return my call

April 29, 2023

Very friendly staff! They were able to accommodate my schedule. Didn't try to charge for unnecessary work. More

by Siera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe
April 28, 2023

Katherine was awesome. .the service department could improve so could Sarah. Better customer service needed. More

by medicalassit08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katerine
April 28, 2023

Manager lady I service department was terrible. Zero sense of customer service. Waited 1.5 hours longer than quote. Made me feel Like I was cheating the system because I had a coupon she never s More

by rayo7928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hispanic “manager?” Lol in service department
April 17, 2023

Really helpful and wonderful customer service. They are always ready to help. Check them out! More

by terri.alvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellis Castaneda
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2023

Very good customer service very quick you take your car in the place is very clean employees a very friendly I'll give it a five star More

by IRMAORTINEZ0224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

The tire rotation part of my service consisted of only wiping down my tires with armor all. Withing seconds of getting my car back, I could easily tell that the tire rotation was not performed. For the More

by jimwalls1963
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service rep, female, name available at this time
April 07, 2023

I am very pleased what the hospitality that they gave me when I took my car to get service everyone treated me nicely I am very happy with the service that they perform I would recommend this place to anyon More

by ricosuave2300c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houston Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josabeth Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellis Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

Covientlly located. Even when I was a bit annoyed, they were very polite and did all they could to assure my annoyances would be addressed to my satisfaction. It turne More

by grimroy7
Recommend Dealer
Yes
Employees Worked With
"Chris the mechanic"/Saved the Day
March 30, 2023

The service department was great! They were courteous and did my service in the time frame they told me they would get it completed. More

by missakiy2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corina
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