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Fort Worth Mitsubishi - Service Center

Fort Worth, TX

4.3
272 Reviews

272 Reviews of Fort Worth Mitsubishi - Service Center

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May 23, 2023

Fort worth Mitsubishi service center was an awesome experience. They found the problem quick and they resolved the issue. More

by champion.jason33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

I think katherine is the bomb. She makes feel heard and that my concerns are valid. More

by medicalassit08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katerine
May 19, 2023

The Service Was terrible. I was lied to daily about repairs. I was told all parts were ready for repairs. I requested a catalytic converter shield and reminded advisor every t More

by Tamarasims577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 18, 2023

brought my car in to have my stolen catalytic converter replaced. the service department did a good job on that. then I was sold a catalytic converter “shield” that was not exactly an authorized Mitsubis More

by John W. Reitz Jr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Director Hunter Hockenbe… & mechanic Shaun Clayton
May 18, 2023

A great group of people and they always have on smiling faces when you walk through the door. More

by sam.perez0913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellis Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023

Awesome people and excellent service and in special to Katherine Portillo she's the best More

by martjac388
Recommend Dealer
Yes
Employees Worked With
Ellis Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine Portillo
May 14, 2023

They didn’t have knowledge on how to fix our vehicle. Whatever they did broke a part and that ended up costing us around 1,000 to get our vehicle fix. More

by Karla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure the name
May 13, 2023

I don’t know her name, but the woman who helped me at the service center was upbeat, positive, and helpful. More

by niki_marchese
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman in service department
May 11, 2023

These people are the best and will take care of not only your car but you! More

by amyjanefloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josabeth Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

Excellent and prompt service. Staff was great, and they have a great coffee station while you wait. More

by calzada.mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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