Fort Wayne Nissan

Team wasn’t very upfront with me on the diagnosis, used broad terms instead of telling me the problem. Not sure if they thought I wouldn’t understand because I’m female but I wanted a specific answer. That broad terms instead of telling me the problem. Not sure if they thought I wouldn’t understand because I’m female but I wanted a specific answer. That or they themselves couldn’t figure out what was wrong. More

I called ahead and spoke with the salesman about what I was looking for. The vehicle was waiting for so I could test drive it. was looking for. The vehicle was waiting for so I could test drive it. More

Oil change Everyone was very friendly, service was completed in a professional manner and in good time. I always like it when I receive coupons in the mail it sa Everyone was very friendly, service was completed in a professional manner and in good time. I always like it when I receive coupons in the mail it saves me money and I thank you for that. More

When I stopped in, everyone was very helpful and friendly. They were also very knowledgeable about the cars which put me at ease. Thank you! friendly. They were also very knowledgeable about the cars which put me at ease. Thank you! More

Checkout Lady was Very Rude My service was smooth & quick and Jason was very nice and polite. I didnt realize i was supposed to give my coupon for my oil change to the technic My service was smooth & quick and Jason was very nice and polite. I didnt realize i was supposed to give my coupon for my oil change to the technician. So when i went to checkout, I told the lady at the front desk that I needed to run to my car to get my coupon. She said "Did you not read the sign that said you need to give it to the technician? I cant do anything with that" When i said 'No" she responded with "So you dint see it? They are everywhere back there" Obviously, I had not seen the sign - otherwise I wouldn't have assumed I gave it to the person who would cash me out. She was incredibly rude, and would make me not want to come back & get my car serviced here again. The person in the waiting room said to me 'What's she so irritated about?" as I was leaving... so the entire waiting area heard her as well. More

New Car Purchase Everything went smoothly in the initial review of the model selection. The sales guy, Channing was extremely knowledgeable, and made a solid effort t Everything went smoothly in the initial review of the model selection. The sales guy, Channing was extremely knowledgeable, and made a solid effort to work at the pace and speed we wanted to. We are satisfied and feel we got a really good value. More

Professional all the way! My son's car wouldn't start and I had it towed to the dealership. They spent most of two days trying to duplicate the problem and couldn't. They cou My son's car wouldn't start and I had it towed to the dealership. They spent most of two days trying to duplicate the problem and couldn't. They could have charged me hundreds or thousands and I wouldn't have known, but they were honest. I wish they had a body shop. More

Tires and a recall and extended warranty It was all good. took me to and from work. was on time call me when it was ready . always a pleasure . thank you ! Dawn It was all good. took me to and from work. was on time call me when it was ready . always a pleasure . thank you ! Dawn More

This was my first visit to your Nissan dealership and it absolutely outstanding experience! Josh in service was very informative and helpful. I look forward to future visits. absolutely outstanding experience! Josh in service was very informative and helpful. I look forward to future visits. More

The service department is always helpful when asking question and they are really quick at getting me in and out. I always look forward to getting my car serviced with you question and they are really quick at getting me in and out. I always look forward to getting my car serviced with you More