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Fort Wayne Nissan

Fort Wayne, IN

4.4
849 Reviews

4909 Lima Rd.

Fort Wayne, IN

46808

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849 Reviews of Fort Wayne Nissan

March 16, 2020

Nissan Service I went in to have a tire changed due to a low tire but service recommended I replace all four tires. They had a buy 3 get 1 free tire special so I to More

by MLPARTIN43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh and Jason, Jeremy Lambert, Danny Porter, Dave Nagel
Mar 17, 2020 -

Fort Wayne Nissan responded

Mlpartin43, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fort Wayne Nissan.

March 16, 2020

Let's make a deal Everyone was very courteous and helpful in my purchase for a used car, Thanks to all of those that made it happen, I am hoping that their service depa More

by THEHALEFAMILY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of others name, Channing Williams, Josh Shaffer
Mar 17, 2020 -

Fort Wayne Nissan responded

Hi Thehalefamily! We're so happy we were able to help you out!

March 14, 2020

Service was quick and staff was helpful to resolve issues promptly. Appreciated that they provided a shuttle service to get me to work as well. More

by nlow
Recommend Dealer
Yes
Employees Worked With
Jason and Josh.
Mar 14, 2020 -

Fort Wayne Nissan responded

nlow, Thank you for the kind review! We are so glad we were able to help you out.

March 13, 2020

Fast, friendly service I showed up 45 minutes early and the service was done before my original appointment was scheduled to start. I had 2 questions answered with great exp More

by TRAMSEY2
Customer Service
Recommend Dealer
Yes
Employees Worked With
Unfortunately I do not recall the names of the lady and one guy. Both did great job!
Mar 14, 2020 -

Fort Wayne Nissan responded

TRAMSEY2, We strive for 100% satisfaction here at Fort Wayne Nissan, Infiniti. We are very happy to have provided such a positive experience on your service visit.

March 13, 2020

Very attentive access friendly staff. No hard sales pressure for extra unnecessary items. Very direct and forward about the items needed and discussed. A great change from other places I've been to in More

by monkskey
Recommend Dealer
Yes
Employees Worked With
Herbie
Mar 14, 2020 -

Fort Wayne Nissan responded

monkskey, Thank you for the five star review and the kind words about our staff. We will pass your compliments on!

March 11, 2020

Brooke managed to fit me in Monday said couldn't start oil change till 2pm. Then I got a call about 1pm. It was done!! Great service. More

by GLJHELEN
Recommend Dealer
Yes
Employees Worked With
Brooke
Mar 11, 2020 -

Fort Wayne Nissan responded

GLJHELEN, Thank you for letting us know about your recent experience with us and the five star review!

March 10, 2020

Charge much more than I expected I was charged $24 for just a bulb change which I could change it myself within minutes!!!! The cost of labor is so high, and I am sure the amount will More

by MEHRDAD_HAJIARBABI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Lambert, Dave Nagel
Mar 11, 2020 -

Fort Wayne Nissan responded

Mehrad_Hajiarbabi, We are sorry to hear you were disappointed with your recent service visit. We do appreciate your honest feedback. It helps us to improve going forward.

March 10, 2020

We had great service and I absolutely love my new Nissan. Our salesman was very knowledgeable and professional. I would definitely recommend buying a car from them. More

by Sheila.prater
Recommend Dealer
Yes
Employees Worked With
Coleman Hill
Mar 11, 2020 -

Fort Wayne Nissan responded

Sheila. prater, Thank you for the high star rating and kind words!

March 09, 2020

Very bad communication skills They never called me to let me know anything I felt like I went to a place that doesn’t care More

by T.MANES
Recommend Dealer
No
Employees Worked With
Herb, Bryant Husted
Mar 11, 2020 -

Fort Wayne Nissan responded

T.Manes, We are sorry to hear you were not satisfied with your recent experience here at Fort Wayne Nissan, Infiniti. We would like to know more about that experience. If you are willing please call Tara Mitchell at (260) 484-9500.

March 09, 2020

The sevice was excellent and the waiting area was very pleasant. Service and checkout were fast and efficient. I would definitely recommend Fort Wayne Nissan. More

by JEANPOWELL991
Recommend Dealer
Yes
Employees Worked With
Herb Tran
Mar 11, 2020 -

Fort Wayne Nissan responded

JEANPOWELL991, Thank you for the five star rating! We appreciate your feedback.

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