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Fort Wayne Nissan

Fort Wayne, IN

4.5
847 Reviews

4909 Lima Rd.

Fort Wayne, IN

46808

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847 Reviews of Fort Wayne Nissan

April 15, 2022

Very quick and professional customer service along with the usual great vehicle work as well. The waiting area was very clean and afforded me the option to get some additional work done while waiting on m More

by cedman498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert, Danny Porter, Dave Nagel
Apr 16, 2022 -

Fort Wayne Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Nissan, we look forward to having you as one of our valued customers for many more years to come!

April 14, 2022

The place is clean and people are happy and helpful. I bring my car for service again. Thanks. More

by VLAOTHONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbie tran help me.thanks a lot.
Apr 16, 2022 -

Fort Wayne Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 12, 2022

Quick and accurate repairs which was done in the time promised as usual no complaints More

by RISKPRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert, Danny Porter, Dave Nagel
Apr 13, 2022 -

Fort Wayne Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 07, 2022

Excellent customer service. Easy to schedule my service appointment online. They provided shuttle service to take me home and pick me up. Car runs great! More

by AGILBERT2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbie
Apr 07, 2022 -

Fort Wayne Nissan responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Nissan!

April 07, 2022

I was greeted pleasantly by the attendant and was immediately told about my visit and what it entails, the price, and when my vehicle would be done More

by DARRYLMIDDLETON1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert
Apr 08, 2022 -

Fort Wayne Nissan responded

Darryl, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 06, 2022

I got there a few minutes before my appointment started. They assigned me to someone and had to call him to his desk. I waited about 5 mins before he showed up. I waited just a little over an hour for them More

by LACEY.21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont know
Apr 23, 2022 -

Fort Wayne Nissan responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 06, 2022

I was so impressed by the customer service. Everyone that I spoke with was incredibly friendly and helpful. It was a very positive experience. More

by MONYWILLITS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Herbie, a sales person who helped me find the cashier and the cashier
Apr 06, 2022 -

Fort Wayne Nissan responded

Thank you for choosing Fort Wayne Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 06, 2022

I love coming to this facility to have my car serviced. They take great care of you More

by SHELI_CLEMONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb. He deserves an excellent rating
Apr 07, 2022 -

Fort Wayne Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

April 06, 2022

They keep you updated at all times while you wait. Courteous and respectful to all. More

by MDUCKETT48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nagel
Apr 07, 2022 -

Fort Wayne Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 05, 2022

Herbie always helpful and friendly. Will return when needed. He usually works me in with no appointment More

by HappGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbie
Apr 06, 2022 -

Fort Wayne Nissan responded

Thanks for sharing your thoughts about your experience with Fort Wayne Nissan. We appreciate your business and hope to see you again soon!

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