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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
675 Reviews

675 Reviews of Fort Myers INFINITI - Service Center

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September 23, 2023

Everyone who I spoke with was so nice and helpful. Great customer service and knowledgeable! More

by madradpink65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 22, 2023

Although the repair was expensive, my service advisor Zach was able to get everything working and ended up doing a little better on the price than the initial estimate. More

by mac10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 21, 2023

Everything was the way I expected it would be. Very professional with no unexpected changes More

by jcrockar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

September 20, 2023

Great services Love the dealership, friendly staff, good product and great service. That is it More

by AUDREYRENN
Recommend Dealer
Yes
Employees Worked With
Rick
Sep 23, 2023 -

Fort Myers INFINITI responded

Hello, thank you so much again for your feedback! We hope you have a great day!

September 19, 2023

Zach is amazing! ! Excellent at customer service, Our experience & communication superb! Service Tech & Zach worked their Magic to figure out our issue. Plus we took More

by thelayfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 15, 2023

As always, Rick Libby treated me with his usual professionalism and I’ve never used any other service person other than him. He has always been and continues to be the best in the business! My ca More

by loriandersen75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Fort Myers INFINITI responded

Hi, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

September 15, 2023

It was a pleasure dropping off my car to have a detail done on it. Rick and his staff are very professional. Thanks More

by ROBERT.HALLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Fort Myers INFINITI responded

Hi Robert, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2023

Zach Irwin was the advisor and was able to get all my concerns answered and taken care of. Great job by the tech to get it accomplished More

by Lrgebass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

September 10, 2023

Service was performed quickly as it was nessasary for me to be on time for a doctors appointment . More

by TEDThetinMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Fort Myers INFINITI responded

Hello, thank you for sharing your positive experience! Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

September 10, 2023

I still have a low fluid alert on and it won’t go off. Perhaps it did not get reset. More

by gpwatchmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. We would like to work towards a resolution, so if you are willing, please reach out to us at (941) 621-6505 to discuss this further.

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