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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
675 Reviews

675 Reviews of Fort Myers INFINITI - Service Center

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October 26, 2023

Great service all was taken care of with what I instructed I wanted done. Great work More

by josedavyp86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 20, 2023

Great experience! Soon as I arrived the greeters greeted me, and offered me a beverage. My service advisor Ahliah Lopez was friendly and professional. She kept me up t More

by toscameschell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahliah Lopez
Oct 23, 2023 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 20, 2023

Rick is a great guy. He always tries to accommodate my schedule. I have always had outstanding service. Our decision to replace our 7 year old Infiniti with a new model w More

by JEC9507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 19, 2023

My service advisor did a great job and kept me informed…. .we took our 2023 QX60 in for an issue caused by rodents plus a routine service….they had to keep our vehicle and gave us a 2023 QX60 for a loaner…..w More

by Sdward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahliah Lopez
Oct 21, 2023 -

Fort Myers INFINITI responded

Hi, we're glad to hear our staff took such great care of you! Here at Fort Myers INFINITI we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

October 18, 2023

Always a good experience, Zach is always accommodating, service is always good. I always come to this location it’s close and convenient More

by PEANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Fort Myers INFINITI responded

Hi Peano, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

October 17, 2023

Great job great service. Responded to questions very quickly and really appreciate the car wash and vacuum More

by jtrathen01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 17, 2023

I love getting my car service at infinity. I always feel welcome service is done on that if not a rental or loaner is provided.I wouldn't take my car anywhere else... More

by CHRISLENEWITTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICK
Oct 19, 2023 -

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

October 16, 2023

FM Infiniti Service is the best experience I have ever had at any dealership. They always have a loaner for me to drive and the communication is top notch! More

by James W Jacoby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Fort Myers INFINITI responded

Hi James, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 14, 2023

Our technician Zach was very helpful during our visit and he helped fix everything our car needed More

by maychen451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Fort Myers INFINITI responded

Hi, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

October 14, 2023

I felt rushed and therefore didn’t get to use my warranty. My fault for not being bosterious. More

by kristinalc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Fort Myers INFINITI responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Fort Myers INFINITI. We would like to make this up to you if we still can. Please contact us at (888) 690-3484 so we can work with you to make this right.

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