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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
673 Reviews

673 Reviews of Fort Myers INFINITI - Service Center

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April 03, 2024

Zack is very conscientious to our concerns & helps us get them solved! Zack keeps us updated on any concerns & always talks with us before preforming any work! Zack is very focused on customer service along More

by thelayfamily
Recommend Dealer
Yes
Employees Worked With
Zack is excellent!!
Apr 05, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

April 02, 2024

My concerns were address quickly regarding my vehicle in service. Communication was great as I was always made aware of the process and what was happening with my truck More

by TAMARITHOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 29, 2024

It was a smooth and easy process. Everyone was professional. They took good care of my car. The one thing I would ask is that the service department turn my headlights back on automat More

by Jpfeiffer10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

March 28, 2024

The dealership was ready for me at my scheduled time. The work was done quickly, and the check-in/check-out process was smooth and fast. Rick Libby is an awesome asset to the dealership. More

by BANNERBOUY
Recommend Dealer
Yes
Employees Worked With
Rick Libby
Mar 28, 2024 -

BANNERBOUY responded

Thank you for an excellent dealership experience.

Mar 29, 2024 -

Fort Myers INFINITI responded

Hi, we're glad to hear our staff took such great care of you! Here at Fort Myers INFINITI we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 28, 2024

Zack & his crew did an excellent job to take great care of our car. We immediately got a loaner car. We were in & out with-in a day. We took care of our QX80 with new tires & then the next day got our othe More

by thelayfamily
Recommend Dealer
Yes
Employees Worked With
Zack Irwin.. Excellent!!
Mar 30, 2024 -

Fort Myers INFINITI responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 27, 2024

The BEST experience in history. Best service all around I would recommend this dealership to everyone More

by aalfred0
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
Mar 29, 2024 -

Fort Myers INFINITI responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2024

Outstanding. Zach manages the process overall. This is an outstanding dealership Can't find a better Infinity dealership More

by whdowney1410
Recommend Dealer
Yes
Employees Worked With
Zach was in charge overall
Aug 31, 2024 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 27, 2024

Rick is efficient , honest and customer service focused - he has my total trust- he is one in a million More

by MWEST6
Recommend Dealer
Yes
Employees Worked With
Rick Libby
March 26, 2024

On time, responded in timely manner Rick took care of the issues, responded quickly. On time picked up n dropped off More

by samsonholmes
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 26, 2024 -

samsonholmes responded

Will definitely recommend Fort Myers INFINITY to friends n families

March 24, 2024

Rick does a great job of keeping me informed on all service or repairs. Great person to work with. More

by JDS
Recommend Dealer
Yes
Employees Worked With
Rick Libby
Mar 26, 2024 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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