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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
667 Reviews

667 Reviews of Fort Myers INFINITI - Service Center

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November 22, 2024

Rick Libby was thorough and very professional. As always he made sure I got every question I asked answered. Rick is a tremendous asset to Infinity. More

by RGarciasb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

I used the valet service option for the first time and I found it very convenient. I'm always satisfied with the service at this dealer. More

by JACKIEBIDWELL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Professional and friendly employees, clean and comfortable waiting area. Prompt in servicing my car and returned to me washed More

by mhonden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your feedback! We hope you have a great day!

November 19, 2024

Excellent communication and attentive customer service! My service advisor, Rick, did a great job! Would definitely recommend. More

by jreits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your feedback! We hope you have a great day!

November 19, 2024

The service advisor. Rick is always extremely in assisting me whenever I have questions on any matter. Being still fairly new to the area it is appreciated. More

by SOENBRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your feedback! We hope you have a great day!

November 17, 2024

Without fail, Rick has been professional, kind, transparent, and ensures prior to me leaving that any concerns I may have are addressed. Thank you!! More

by t_black_smf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your kind words about your experience here at Fort Myers INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed.

November 14, 2024

Nice people good environment though I was told my tint would be darker than what was actually installed but it’s whatever they paid for it with the purchase . I can always get it done somewhere else to my More

by cmarsh6060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage is a 5 star employee
Nov 18, 2024 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2024

Always easy to schedule an appointment and service is done in a timely manner. Staff is very courteous. More

by wleete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2024

As always, I’m immediately greeted by a gentleman who took my keys & directed me to Rick Libby. I’ve been working with Ricky since I purchased my vehicle several years ago. He’s very professional and c More

by loriandersen75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 13, 2024

Vish, my service advisor, took very good care of me. This dealership treats its customers so well and my car was returned with everything repaired, cleaned and vacuumed. More

by PEARL1918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your kind words about your experience here at Fort Myers INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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