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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
734 Reviews

734 Reviews of Fort Myers INFINITI - Service Center

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January 21, 2025

Everyone at the dealership was very professional and treated me like I was their only customer. I’ll be back. More

by jholte2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Great service, Ian and the mechanic that took care of my issue were great. Very helpful and very polite. Answered and helped me with all my concerns. More

by caridadfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Rep. Gage
January 19, 2025

Everything was great from road side assistance to getting our tire replaced. We initially called Walter, our salesperson and he was fantastic helping us to know how everything would work. Our service guy R More

by KSREIDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Dolan
Jan 21, 2025 -

Fort Myers INFINITI responded

Hi Ksreidy, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

January 19, 2025

Quick appointment, quick inspection and fast and reliable work. The ability to approve the individual services via a link from a text was great - very informative and efficient. More

by TGiarlaEisman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 18, 2025

Everything was great in a timely manner. Zach did a great job working with me. More

by fortich915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

January 17, 2025

Great customer service, Rick is very professional and knowledgeable. I will go back and refer More

by moncadp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young girl who parks the car
Jan 20, 2025 -

Fort Myers INFINITI responded

Hi, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

January 15, 2025

Service was slow on this particular day for whatever reason. Staff was friendly and helpful as usual. More

by tdvandyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vish
January 12, 2025

Worst experience ever at dealership. Never buy from here again. The infinity for life I was told I HAD to purchase is the biggest scam I have ever been in trapped into. More

by Randall.emery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vish
January 11, 2025

Always a great experience when I visit infinity of Fort Myers. Staff is always friendly and I ever have an issue. More

by LetisiaMurillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

January 11, 2025

Excellent service, friendly and on time. I would recommend to my friends. Overall very happy. More

by mjacobson9245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armin Gackic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Fort Myers INFINITI responded

Hi, we're glad to hear our staff took such great care of you! Here at Fort Myers INFINITI we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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