Fort Myers DriveTime

On Jan. 10th went to the Fort Myers location to check out a vehicle. I was set on purchasing, had the offer for my trade, and secured financing the next day. The lift gate did not work. The GM sent the truck a vehicle. I was set on purchasing, had the offer for my trade, and secured financing the next day. The lift gate did not work. The GM sent the truck out for repair, it came back 10 days later. I reiterated several times and several ways, once repaired I will complete the deal that I had in writing from them. Since it took 10 days to repair their truck, my trade was re assessed, I was told the first offer "expired" and the offer dropped about $900. Meaning I would have to pay $900 more net for the truck. Then they attempted to "compromise" and offer an additional $500 for my trade. We were still off by over $400. The fact that it took 10 days to repair their vehicle should not be on me. What an incredible waste of time. In addition, a hard inquiry on my credit, plus my insurance company had already drafted my new policy with the new vehicle. Really bad business, over $400!!! Do the right thing DriveTime or fix your process. Beware everyone! Their response to me when I gave them this feedback was they can't control the length of time it takes to fix a part, and they have to re appraise. So riddle me this, why didn't someone checked for changes prior to me rushing from work and spending over an hour there on a Friday night. Really?!? More

New purchase Easiest car buying experience ive litteraly ever had jacob was on top of stuff from the very first email will recommend to people in the near future Easiest car buying experience ive litteraly ever had jacob was on top of stuff from the very first email will recommend to people in the near future More

Awesome Experience! This is not your typical car dealership! Mark was our sales guy and he made our experience so awesome! No pressure just personable, knowledgeable and This is not your typical car dealership! Mark was our sales guy and he made our experience so awesome! No pressure just personable, knowledgeable and professional. Next we met with Travis, the manager, and I have to say he went above and beyond to get us into our car! He is awesome and well deserving of his position. We met with other members as well and all I can say is this is an awesome group of guys! Our car is beautiful and all we could ask for! Thank you guys so much for this great experience! We would recommend you to anyone looking to buy a car! More

approved for what? Got approved online so made an appointment when I got there I let him know I didn't know who my appointment was and he said I'll look up your informa Got approved online so made an appointment when I got there I let him know I didn't know who my appointment was and he said I'll look up your information he did not go get neither of the men that I was expecting to have the appointment with and also he had no personality didn't smile, not sure if he's new but he clearly needs training in how to be a salesman . he ran my numbers and told me I needed to put down $5000 on a $12,000 vehicle because of the money that I make every month and then when it wasn't something I wanted to do he suggested completely other types of vehicles no options or ways to work with me on the car I wanted. and what I was looking for A van or car when I was looking at an SUV and then tried to get me to put somebody on the loan and that's exactly what I told him I didn't want to do and then he tried to get me to do leasing I left there unhappy with no vehicle I'll be doing my searching elsewhere and business as wellnot even sure why I even got approved for but to me it just seems like a scam to get me in there More

THE place to go Had an amazing first experience here! I had Sherlan, who was amazing. Very friendly and was on it. He did a good job on making me feel comfortable and Had an amazing first experience here! I had Sherlan, who was amazing. Very friendly and was on it. He did a good job on making me feel comfortable and helping me make the right decisions. George, Ryan, and Travis helped me close on the deal as well. Actually, the whole team here is great, all the guys are awesome and it's good to see people who have fun but are very efficient on the job. I couldn't be happier with my car, and I can't thank these guys enough. Didn't think it was possible to get a car considering my credit score, but I made the right choice coming here. Thanks a million, Drivetime. More

love my new car and experience! awesome business I had an amazing car buying experience with these guys! Awesome group of guys from the fort myers drivetime. They all worked together , never once pre I had an amazing car buying experience with these guys! Awesome group of guys from the fort myers drivetime. They all worked together , never once pressured me, gave me all my options, went above and beyond to help me in every way shape and form. I would highly recommend to anyone..Have a friend going today. I know they will help her just as much!!! If your looking for a new vehi me drive time fort Myers is the way to go! More

I love my car, and had a great car buying experience! I would recommend drivetime to anyone i know. I have horrible credit and no where wanted to work with my bad credit and budget. I love their new lease I would recommend drivetime to anyone i know. I have horrible credit and no where wanted to work with my bad credit and budget. I love their new lease to own program. It's perfect for me ill own the car in 2 and a half years, and you save money because you can get pip insurance! Not to mention i can return the car if i ever couldn't afford without a penalty. The salesmen worked with my budget and was very informative. They showed me the car and i was sold. Thanks for the awesome experience! Im glad they were open late and stayed to fill out the paperwork. More

Fantastic Experience! From the moment you were greeted at the door, through financing, the experience was great. My sales specialist Greg Watkins was very knowledgeable, a From the moment you were greeted at the door, through financing, the experience was great. My sales specialist Greg Watkins was very knowledgeable, and explained very well the differences between a finance and lease. We opted for the lease, that gives us the option to own or upgrade later with drive time dollars. Was shown multiple vehicles, and was looking at a suv. Left the dealership to think over the purchase overnight. After a couple days, had numerous conversations with Greg about what type of vehicle I was looking for. He called me and said they got in a nice suv for the lease program. He emailed me photos and I came in next day to purchase. When seeing this vehicle I couldn't keep the smile off my face. Thank you Greg, you understood my wish list and am truly grateful. When picking my daughters up at the bus stop, my daughter got in and started crying, the other one was just smiling, she was truly grateful also. Being a single mother he helped us to make my family's life better. We are grateful to everyone at this dealership, and not once did we feel pressured. Best of luck in SWFL. More

friendly yet not pushy we went in to trade in a car and get a newer one. everyone was very friendly. they took thier time letting me drive whatever car i wanted to and even we went in to trade in a car and get a newer one. everyone was very friendly. they took thier time letting me drive whatever car i wanted to and even laughed at my dumb jokes while driving. it did take a long time, we were there over 3 hours but other than that, it was nice. tom was our salesman, very patient with us (the family was all there). i will be sending my son to him soon. i honestly forget the finance guys name but he was great More

met the high expectations i had of customer service Scott Reardon is a great sales person. Very personable and amazing customer service skills. He is top notch. I will send everyone I know that's in nee Scott Reardon is a great sales person. Very personable and amazing customer service skills. He is top notch. I will send everyone I know that's in need of a car to him and the Drive Time team in Fort Myers. More