Fort Mill Ford - Service Center
Fort Mill, SC
88 Reviews of Fort Mill Ford - Service Center
I purchased my first Explorer here back in 2011. I got my second one in 2017. And I have used Fort Mill Ford for all of my service needs. Frank has been my service adviser since day one. Although I cou my second one in 2017. And I have used Fort Mill Ford for all of my service needs. Frank has been my service adviser since day one. Although I could save a few dollars by going elsewhere for my oil changes and tires, Frank is the reason why I take my car to Fort Mill Ford for the different service needs. He not only knows my vehicle, but he knows me and my family. And that speaks volumes. More
Service is difficult to get a hold of.Dropped my car off Service is difficult to get a hold of. Dropped my car off at 7am for investigation of an electrical burning smell, oil change and tire rotation. Too Service is difficult to get a hold of. Dropped my car off at 7am for investigation of an electrical burning smell, oil change and tire rotation. Took them until after 5:30pm to have my car ready. Service writer made no inquiry as to my Ford Pass points? Paid full price for service. This is fine, but I will be looking at cheaper, faster, more courteous options going forward. More
Frank in service always takes care of me. When I leave my diesel truck with him I know he is going to get taken care of what needs to be done as if it were his own. Trust is important when it comes to ch my diesel truck with him I know he is going to get taken care of what needs to be done as if it were his own. Trust is important when it comes to choosing your mechanic and he certainly has my trust. More
Real professional and great job of explaining the problem, repair was done in a timely manner. My service provider Frank Arnold did a a great job. problem, repair was done in a timely manner. My service provider Frank Arnold did a a great job. More
Frank Arnold is my go to man at Ford. He got the vehicle in for an over-all service check-up, made some necessary repairs and got the vehicle back on the road to my Kid's home in PA. Good job Ford. in for an over-all service check-up, made some necessary repairs and got the vehicle back on the road to my Kid's home in PA. Good job Ford. More
Excellent service as always! Dennis and his service staff always ready to help. All “social distancing” protocols were followed. Also cleaned my car afterwards. Very easy and safe transaction. always ready to help. All “social distancing” protocols were followed. Also cleaned my car afterwards. Very easy and safe transaction. More
I was provided with fast and friendly service. The online scheduling was easy. The routine service was performed quickly. The service team was friendly and great to work with. scheduling was easy. The routine service was performed quickly. The service team was friendly and great to work with. More
Quick Fix for tire problem while I wait. One of my tires was repeatedly running low on air every 3-4 weeks. I finally took it in to Ft. Mill Ford when I was getting ready for a summer trip. One of my tires was repeatedly running low on air every 3-4 weeks. I finally took it in to Ft. Mill Ford when I was getting ready for a summer trip. The checked all the tires and found a small screw in the one with pressure problems. The fixed it, checked all the tires and pressurized them to the appropriate pressures and got me ready to go in about an hour. Very pleased with the service and the speed of the service. More
Drop off was easy, I was taken care of quickly. Truck was ready in about 3 hours and I was called when done. Payment was easy also, service personnel were friendly. ready in about 3 hours and I was called when done. Payment was easy also, service personnel were friendly. More