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Fort Mill Ford

Fort Mill, SC

4.6
263 Reviews
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801 Gold Hill Rd

Fort Mill, SC

29708

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Showing 263 reviews

November 08, 2022

FM Ford Service Dept has no communication with its customers even though they said they will keep you up on what's being done. They don't tell you the truth about your vehicle or parts. Even their cow More

by Abused
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
Nov 12, 2022 -

Fort Mill Ford responded

Hello, We regret to hear that you are displeased with your recent experience with us. We apologize for the lack of communication from our team, as well as any inconveniences that this may have caused. We hope you are willing to give us another chance. Please reach out to our General Manager at (855) 627-8200 so we can work to turn your experience around.

October 28, 2022

Good Service very satisfied with Sammy. He was very good to work with. Sammy was very friendly and knowledgeable. More

by bhcomets7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Yaravitz
Nov 02, 2022 -

Fort Mill Ford responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 12, 2022

Great friendly timely service. Wonderful to work with and completely satisfied with their work. I would absolutely recommend Fort Mill Ford More

by Connie Murdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly and girls very pleasant to work with
Oct 15, 2022 -

Fort Mill Ford responded

Connie, we are so happy to read such a great review about Fort Mill Ford! Thank you for the recommendation, and have an amazing day!

October 07, 2022

Great friendly timely service. Wonderful to work with and completely satisfied with their work. I would absolutely recommend Fort Mill Ford service department. More

by CherrylK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Oct 12, 2022 -

Fort Mill Ford responded

Cherrylk, we're happy to hear you had such a positive experience with our team! Thank you for the recommendation, and have an amazing day!

October 03, 2022

Ron worked to secure my personal truck and delivered it to me. Great service all around More

by Richard A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron and Eric
Oct 07, 2022 -

Fort Mill Ford responded

Richard, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

October 03, 2022

Jackie was wonderful. I tried dealerships in Charlotte to do a recall and they told me it would be days before they could get me in. Jackie got me in the next day. Excelle More

by rdhbears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Oct 07, 2022 -

Fort Mill Ford responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

September 27, 2022

Chris Mills was wonderful to work with to help purchase my daughter's first vehicle. We came in on a Saturday morning unannounced and a few hours later left with a terrific vehicle. Negotiations went smoot More

by Encore
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Mills
Sep 29, 2022 -

Fort Mill Ford responded

We're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

September 15, 2022

Started working on the truck at the appointment times. Done early and at the quoted price. After being disappointed at other Ford dealerships this was great. Will return Tony was Great. Big thanks More

by Mbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pompeii
Sep 17, 2022 -

Fort Mill Ford responded

We are so happy to read such a great review about Fort Mill Ford! We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2022

Tony was awesome very polite and very nice. The service was fast and the staff was friendly More

by ksmcmicha10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 23, 2022 -

Fort Mill Ford responded

We're happy to hear you had such a positive experience with our team! We hope to see you soon!

July 12, 2022

Service person did professional job getting me in and out thank you! For the help More

by alandloeser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jul 14, 2022 -

Fort Mill Ford responded

We're happy to hear you had such a positive experience with our team! We hope to see you soon!

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