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Fort Mill Ford

Fort Mill, SC

4.6
263 Reviews
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801 Gold Hill Rd

Fort Mill, SC

29708

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Showing 263 reviews

March 12, 2024

Good worker. Reasonable. Good location.. good people. Nice people. Professional. Knowledge. They help you. Thank you More

by Angel mendoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
March 05, 2024

Great place to deal with everyone was super friendly and helpful. I will definitely be back for my next Ford. More

by ryang133
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris and Dan
March 02, 2024

Top notch team in Fort Mill Ford. Had the pleasure of working with Chris as my sales rep and Dan as my finance guy both were exceptional. Highly recommend going here for any vehicle n More

by ryang133
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mills, Dan Marsh
February 20, 2024

Very professional, no high pressure, helpful in explaining and setting up all features of the vehicle and sync our phones. We did not feel rushed or pressured. Very satisfied. More

by sdcanupp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy
Feb 24, 2024 -

Fort Mill Ford responded

We are very happy to have provided you with such a positive experience! Thank you again for the great review!

February 14, 2024

Brought Truck in was charged $250 for diagnosis it was the Cadillac Converter, wanted to charge $2400, it only had 84K miles, tried to call service Manager 4 times left messages, never received call back, More

by kathyjones35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
Feb 17, 2024 -

Fort Mill Ford responded

We regret to hear that you are displeased with your recent experience with us. Fort Mill Ford only sells and installs OEM Ford parts. The catalytic converters we quoted were OEM parts that are priced identically to all Ford dealers. You were able to obtain aftermarket catalytic converters at another dealership which certainly reduced your cost but does not provide the same quality or warranty coverage as an OEM Ford part. I apologize that we did not provide that explanation when you visited. - Fort Mill Ford Management Team.

Feb 17, 2024 -

kathyjones35 responded

No, I received an OEM Replacement with a warranty, but nice try!

February 09, 2024

Chris M. was helpful and patient as I made sure to get the vehicle I would want for years to come. More

by Dpcpromos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 13, 2024 -

Fort Mill Ford responded

We're happy you found our staff to be so supportive during your experience here at Fort Mill Ford. Thank you again for the great review!

February 08, 2024

We had a great experience shopping at Fort Mill Ford. We always experience very good service. More

by Sheryl565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chasity Rodriguez
Feb 12, 2024 -

Fort Mill Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 04, 2024

Service was great, coming from out of state, the communication was critically important and Sammy handled that well. More

by Cswanclark
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel
Feb 06, 2024 -

Fort Mill Ford responded

Hi, we are very happy to have provided you with such a positive experience! Cswanclark, thanks for taking the time to leave a review.

February 04, 2024

The entire experience was amazing! There was never any pressure to purchase, the environment was very comfortable, and the staff were very professional and listened to every concern o More

by richardgelsomino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian
Feb 08, 2024 -

Fort Mill Ford responded

Richard, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 18, 2024

Fort Mill Ford handled my F150 purchase in a friendly and professional manner. I believe they acted fairly and therefore I would recommend them to friends. More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman was Billy
Jan 19, 2024 -

Fort Mill Ford responded

Jay, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!