Fort Mill Ford

They had not as good of a follow up as I would have hoped for after my car was ordered. During the finance process they were extremely rude especially a dunderhead named Mitch Morrison. They showed no apprec for after my car was ordered. During the finance process they were extremely rude especially a dunderhead named Mitch Morrison. They showed no appreciation for a customer who spent over 50k at their dealership. My advice is go anywhere else but here. Go to where your appreciated and not treated rudely anywhere else probably will take better care of you. Also the delivery was not as thorough as I would have liked for a car with so much technology. The answer when questioned on it was go home and read the manual...ok I will do that and not return for future purchases. More

I recently purchased a new F150 from Fort Mill Ford. I recently purchased a new F150 from Fort Mill Ford. Let me start by saying my sales associate, Jeremy was terrific. My real problem with Fort M I recently purchased a new F150 from Fort Mill Ford. Let me start by saying my sales associate, Jeremy was terrific. My real problem with Fort Mill Ford lies in their practice of advertising prices that contain every single rebate you could 'possibly' qualify for, including vehicle trade-in incentive, and Ford Financing incentive--neither of which I was prepared to use. I feel that the practice of advertising a price in this manner does not allow consumers to compare Ford products in an apples-to-apples manner. Other nearby Ford dealerships do not follow this practice, which reminds me of bait-and-switch (without the switch) or loss-leader (without ever selling a product at a loss). If you put a price in an advertisement, online, or plaster it on a vehicle windshield, that should be the price of the car. Period. Putting three-letter proprietary acronyms with an asterisk to indicate that you have to qualify for every rebate to get that price is deceptive. Other area dealers do not follow this practice, and I would be much more likely to send friends and family to Clinton Family ford or Keith Hawthorne Ford, based on how they treated me. The only reason I ultimately purchased my F150 from Fort Mill, despite their horrible sales practices, was because they had the truck I wanted, with the options I wanted, in inventory--and I couldn't wait to purchase. More