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Fort Mill Ford
Fort Mill, SC
263 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 263 reviews
December 02, 2020
Bobby in the service department is outstanding!!! He is polite, professional, and very knowledgeable. The work on my vehicle was completed timely. I highly recommend Fort Mill Ford!!! polite, professional, and very knowledgeable. The work on my vehicle was completed timely. I highly recommend Fort Mill Ford!!! More
by adamwillis13
Employees Worked With
Bobby
November 27, 2020
The buying experience at Fort Mill Ford was very positive starting online then in person with test drive, trade-in and negotiation. Cole (salesperson) was very attentive to my needs and I left with a brand starting online then in person with test drive, trade-in and negotiation. Cole (salesperson) was very attentive to my needs and I left with a brand new Ford Escape. I would buy again from Fort Mill Ford. More
by Eric B.
Employees Worked With
Cole Harris
November 27, 2020
I had a great and painless experience when purchasing my new Mustang. My salesman Corey Edwards was very positive, upfront, and honest! Also I cant remember his manager's name but he also threw in an awesom new Mustang. My salesman Corey Edwards was very positive, upfront, and honest! Also I cant remember his manager's name but he also threw in an awesome incentive for purchasing the new car. Thank you Fort Mill Ford, highly recommended!! More
by Aj Bing
Employees Worked With
Corey Edwards
November 05, 2020
Very pleased with my experience yet again with Fort Mill Very pleased with my experience yet again with Fort Mill Ford. My salesperson, Adrian Ashley was a pleasure to work with! This was my 4th new car p Very pleased with my experience yet again with Fort Mill Ford. My salesperson, Adrian Ashley was a pleasure to work with! This was my 4th new car purchase for my small business in 5 years. I love their no hassle approach. More
by dianasblinds
Employees Worked With
Adrian Ashley
October 22, 2020
Amazing experience here. Lots of choices to choose from. Very satisfied with my new car! Will be back very soon. Bob made this experience a good one Very satisfied with my new car! Will be back very soon. Bob made this experience a good one More
by Medellin3516
Employees Worked With
Bob
October 19, 2020
Frank and/or Bobby always do a great job for us whenever I bring my Ford in for routine maintenance. They are both professional and friendly with your best intentions in mind. I bring my Ford in for routine maintenance. They are both professional and friendly with your best intentions in mind. More
by RollinLikeBB8
Employees Worked With
Frank, Bobby
October 16, 2020
Fort Mill Ford is the worst place to buy a car! Whatever you do please pay attention to what you're signing because they add so many unnecessary fees that you may end up paying $6000 more than what you expe you do please pay attention to what you're signing because they add so many unnecessary fees that you may end up paying $6000 more than what you expect! This includes an overpriced extended warranty, maintenance plan, phantom footprints and something that they spray on the car before you buy it ( but they charge you for it!). Luckily I was able to notice these charges and got some of them taken off. I'm now waiting on them to refund the extended warranty to the bank. Also good luck on trying to get someone over the phone! They have very poor customer service and lackluster attitude!!!! More
by Blackcaddy
Employees Worked With
Chris
October 06, 2020
I purchased my first Explorer here back in 2011. I got my second one in 2017. And I have used Fort Mill Ford for all of my service needs. Frank has been my service adviser since day one. Although I cou my second one in 2017. And I have used Fort Mill Ford for all of my service needs. Frank has been my service adviser since day one. Although I could save a few dollars by going elsewhere for my oil changes and tires, Frank is the reason why I take my car to Fort Mill Ford for the different service needs. He not only knows my vehicle, but he knows me and my family. And that speaks volumes. More
by tevisv
Employees Worked With
Frank Arnold
September 18, 2020
Service is difficult to get a hold of.Dropped my car off Service is difficult to get a hold of. Dropped my car off at 7am for investigation of an electrical burning smell, oil change and tire rotation. Too Service is difficult to get a hold of. Dropped my car off at 7am for investigation of an electrical burning smell, oil change and tire rotation. Took them until after 5:30pm to have my car ready. Service writer made no inquiry as to my Ford Pass points? Paid full price for service. This is fine, but I will be looking at cheaper, faster, more courteous options going forward. More
by Robert T.
Employees Worked With
Service Writer - Josh(?)
