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Fort Mill Ford

Fort Mill, SC

4.6
263 Reviews
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801 Gold Hill Rd

Fort Mill, SC

29708

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Showing 263 reviews

November 01, 2021

No one got back to me on the quote for 2021 Ford Explorer ST they must be pretty busy... More

by JJ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
Nov 03, 2021 -

Fort Mill Ford responded

Hi JJ, we apologize for not getting back to you about your interest in a 2021 Ford Explorer ST. Our manager, Ross Ingle, would really like to speak with you more regarding this matter. Please reach out to him directly at Ross.ingle@atlantabmw.com. We look forward to hearing from you.

October 19, 2021

Rob Kirby and Team were extremely helpful and made this purchase quick while attention to detail was not compromised. I appreciate the excellent customer service! More

by souljaslim82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kirby
Oct 22, 2021 -

Fort Mill Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 28, 2021

Outstanding Dealership and team of professionals. Just purchased our 7th vehicle in 8 years. Won't buy a car anywhere else. Thank you. More

by lfisher3g
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Curtiss and Sammy Yaravitx
Sep 30, 2021 -

Fort Mill Ford responded

Lfisher3g, we are glad we could help! We hope to see you soon!

September 07, 2021

Typical sexist car salesman told me to do more research before coming to a car dealership. I just wanted to test drive the Bronco and had questions that were responded to disrespectfully. Don’t waste your More

by Jdbeksnsirhfks
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adrian
Sep 11, 2021 -

Fort Mill Ford responded

Jdbeksnsirhfks, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. We hope you are willing to give us another chance. Please reach out to us at (803) 948-8202 so we can work towards a resolution.

Sep 11, 2021 -

Jdbeksnsirhfks responded

Please train your salesmen to be more respectful to women, and answer their questions without judgment. I could have bought the car in that moment that I test drove but didn’t feel comfortable giving my business to your salesman and dealership. Please train your salesmen better.

Sep 11, 2021 -

Jdbeksnsirhfks responded

Also, ladies- check out The Car Mom on Instagram for information about buying cars :)

September 07, 2021

This review is for FMF's Service Department. I've brought my Fords here for ALL scheduled service and maintenance visits since June 2012. Have had nothing but A+ positive experiences each and every time. More

by LochWulf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Manager
Sep 09, 2021 -

Fort Mill Ford responded

Hi Lochwulf, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2021

Ron was absolutely great. Ron was patient with me and my wife showing us the vehicles, and allowing us to talk when he sensed we needed to speak alone. Not only was Ron great, but everybody we came into con More

by OKSooner
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Kirby, Katy, and Blake
Sep 07, 2021 -

Fort Mill Ford responded

Oksooner, we're happy you found our staff to be so supportive during your experience here at Fort Mill Ford. Thank you so much again for your feedback! We hope you have a great day!

August 19, 2021

Everything went quite well. Facility was clean and the staff was extremely friendly. they opened on time and the work was completed in a timely manner. More

by richard.aheron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pompeii, Dennis Zander
Sep 01, 2021 -

Fort Mill Ford responded

Richard.aheron, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2021

Sammy done a great job getting my wife and I in ours 2018 GMC Acadia Denali. I will deal with dealership again in the future !!! Keep up the great work Sammy !!! More

by mesummey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Y
July 23, 2021

We would to thank Frank for all of his help with overseeing the work we had done with our Ford Edge. He provided an excellent customer service experience. More

by Sbailey33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank.
July 04, 2021

Had the pleasure of working with Salesman Ron Kirby during my purchase today. He is a very kind and caring gentleman that desires to help each customer to the fullest. I would highly recommend Ron Kirb More

by Jpat501
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Kirby
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