Fort Collins Dodge Chrysler Ram - Service Center

I just want to say THANK YOU 🙏🏼 these people always go above and beyond...From Jesse to the Fleet Shop Staff/Mechanics to the Rental Staff... Always take care of my me and my vehicle. above and beyond...From Jesse to the Fleet Shop Staff/Mechanics to the Rental Staff... Always take care of my me and my vehicle. More

Update: Steve Hardy GM called me and resolved the issue quickly and professionally. I will be bring my truck back if I ever need anything else. Thanks Steve! Terrible service. Went in for recall work quickly and professionally. I will be bring my truck back if I ever need anything else. Thanks Steve! Terrible service. Went in for recall work and have tires rotated and balanced. After confirming when I made the appointment that they could balance 35" tires I was told 30 minutes after the truck was dropped off they could not. I advised Matt to not rotate or balance the tires. I show up to pay and they are charging me for a tire rotation in which I confirmed over the phone to not perform. Matt said yep work is done sorry you can pay to have it undone. You signed to have it done so we did it. No manager on site and Matt had a terrible attitude. I would highly recommend anyone other dealer to do work or purchase a vehicle from. More

I took my Jeep in for a squeaking brake, and they found the problem and fixed it in just about 2 hours. We’ve been bringing our jeeps to FCJ and will continue to do so! the problem and fixed it in just about 2 hours. We’ve been bringing our jeeps to FCJ and will continue to do so! More

Excellent Service Dept, was completed earlier than estimated, waiting area was sterile, service staff was very detailed and informative on my trucks issue and the solution. Great advice was given. I estimated, waiting area was sterile, service staff was very detailed and informative on my trucks issue and the solution. Great advice was given. I would definitely continue using this location as well as referring friends, family and others here. Thank you and happy holidays. More

Excellent job diagnosing my problem and repairing in timely manner. Brian in the service dept. did a great job communicating everything with me and handling extended warranty. Very happy with experience timely manner. Brian in the service dept. did a great job communicating everything with me and handling extended warranty. Very happy with experience! More

The service was excellent in the most difficult times through the covid 19 . The advisor and the service tech are very awesome and professional..they are great. through the covid 19 . The advisor and the service tech are very awesome and professional..they are great. More

I just needed a leaky tire fixed. Express service checked me in quickly and repaired the tire right away. I’m not sure who I worked with. Very pleased. checked me in quickly and repaired the tire right away. I’m not sure who I worked with. Very pleased. More

Pleasant and professional. Work was done timely and efficiently. Was provided feed back on my Jeep with all questions I had and needed future work efficiently. Was provided feed back on my Jeep with all questions I had and needed future work More

I have always had 100% excellent service at the Fort Collins Dodge Fleet Service shop, managed by Jessie. Jesse is kind, courteous and professional. Outstanding Thank you. Collins Dodge Fleet Service shop, managed by Jessie. Jesse is kind, courteous and professional. Outstanding Thank you. More

Excellent service with knowledgeable, courteous, enthusiastic and professional staff. Overall ownership and customer experience is outstanding. These employees need a new facility on the order of enthusiastic and professional staff. Overall ownership and customer experience is outstanding. These employees need a new facility on the order of the new Jeep facility. FCA markets well designed and well executed vehicles. They should be located in a correspondingly fine facility. More