116 Reviews of Forrester Lincoln - Service Center
Body Shop repair work After an accident, I took my car to Forrester Auto Body Shop. The work was done professionally, efficiently and in a timely manner. The service mana After an accident, I took my car to Forrester Auto Body Shop. The work was done professionally, efficiently and in a timely manner. The service manager, Cory, was responsive, contacted our insurance company, worked well with them and explained everything to us clearly. The repair work was done in the time frame agreed on. The work was outstanding and the entire transaction was very satisfactory. I would highly recommend this auto body shop. More
Service My husband appreciated the service person sitting down with him to explain what he found with my car. It needs tires, and he told us what size and typ My husband appreciated the service person sitting down with him to explain what he found with my car. It needs tires, and he told us what size and type of tires to purchase. More
Fantastic service The service department and auto body shop at this dealership are outstanding. The service personnel, Chris and Dave in particular, are very helpful wh The service department and auto body shop at this dealership are outstanding. The service personnel, Chris and Dave in particular, are very helpful whenever I need service or tires. They have the best prices in tires, they go out of their way to guarantee the lowest price. The auto body shop did a fantastic job in repairing damage to my Ford F-250 truck and Fifth Wheel, going above and beyond in making sure the work done and parts used were high quality at a very reasonable price. It is hard to find such a great service staff that are honest, do what they say they are going to do at a fair price these days. They have a customer for life! More
Knowledgeable and friendly! Andy was very knowledgeable about my car, as well as my husband's car. He got us the parts we needed at an affordable price and was very friendly and Andy was very knowledgeable about my car, as well as my husband's car. He got us the parts we needed at an affordable price and was very friendly and helpful through the process. More
Friendly Andy is very knowledgeable. Any questions I had about parts he knew exactly what I was talking about and did a lot of hunting to get me the best price Andy is very knowledgeable. Any questions I had about parts he knew exactly what I was talking about and did a lot of hunting to get me the best price around. He's trust worthy and easy to talk to. Explains in detail how the part works and why it's needed. More
Terrible service department The service department puts the wrong antifreeze in my 14 F350 and denied doing this. Had to take it to another dealer to fix the problem and flush th The service department puts the wrong antifreeze in my 14 F350 and denied doing this. Had to take it to another dealer to fix the problem and flush the system. The old green antifreeze doesn't belong in a new diesel. There managers are very rude and condescending. More
Great Service All of the individuals in the service department are very pleasant to work with. I have always had a very consistent experience at this dealership. All of the individuals in the service department are very pleasant to work with. I have always had a very consistent experience at this dealership. More
Forrester Lincoln always has great customer service I have been purchasing vehicles from Forrester Lincoln since 1998. I always go back for all my service needs as well. Unfortunately, after 47 years of I have been purchasing vehicles from Forrester Lincoln since 1998. I always go back for all my service needs as well. Unfortunately, after 47 years of driving, I experienced a deer hit this fall! I was fine but the damage done to my vehicle was more than I expected. Forrester's Body Shop took care of it all. Corey Buhrman stayed in contact with me throughout the process and answered all of my questions. Colin Benedict did the body work on my car, and made it look like new. My vehicle was clean and washed upon pick up. Mike Manning, the sales consultant I always deal with, helped to get me in a loaner car. Unfortunately, I had gone through an accident less than a year before this where someone hit me, and Corey and Mike helped take care of it all then as well. I hope I will be accident free for the future, but if not, I know I will have my car repairs all worked out with Forrester Lincoln's Body Shop! Whether it be sales, service or repairs...FORRESTER LINCOLN HAS THE BEST CUSTOMER SERVICE!!! Thank you, gentlemen! More
Great customer service. I was late for my appointment and they were still able to fit me in. I had an outdated insurance card and service contacted my insurer to get updated I was late for my appointment and they were still able to fit me in. I had an outdated insurance card and service contacted my insurer to get updated documents. If they say they will call you they do. And in reference to how likely am I to recommend ... I have and will recommend Forrester’s to family and friends. More
MKX Update Geoff123 I wanted to write an update on the purchase of my used 2014 MKX. Since my purchase in January, I have had the car into the dealership for routine main I wanted to write an update on the purchase of my used 2014 MKX. Since my purchase in January, I have had the car into the dealership for routine maintenance. The reason I have been faithful in my visits is because of the updates via e-mail, phone calls, and personal conversations with Travis Mummert, who sold me the car. Looking back on previous car purchases, I have never witnessed or felt the concern for me and my families' well-being that Travis displays. I honestly cannot remember the names of the other salesmen who have sold me cars. I feel that Travis and I have a professional and personal relationship, and I value his guidance and expertise as I continue driving my MKX. More