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Forrester Lincoln - Service Center

Chambersburg, PA

5.0
116 Reviews

116 Reviews of Forrester Lincoln - Service Center

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June 05, 2015

Professional, Honest, clean, keep you informed. I would recommend Forresters. From Sales to Service this dealership went out of their way to make me happy. They did everything they said they we More

by Ghowell512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Toni Forrester, Troy Forrester, Kris Bloomer
Jun 08, 2015 -

Forrester Lincoln responded

It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that is really great to hear. Please come visit us if you need anything else, be it service or sales. Best Regards, Toby Forrester

May 13, 2015

Excellent Service Just stopped in to see why our rear lights were not working correctly. I assumed I had to make an appointment and Tony D. said, "Just pull it in righ More

by Lincoln MKZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 14, 2015 -

Forrester Lincoln responded

Thank you so much for your terrific review about our dealership. We appreciate the kind words about Tony and all of the Forrester Lincoln team. Customer satisfaction and world class customer service is our number one goal, and we are pleased you feel the way that you do. We are more than happy to accommodate all of your needs and we are thankful to have you as a customer. Thank you for your recommendations. We look forward to seeing you again at your next visit! Kind Regards, Toby Forrester

May 06, 2015

PURCHASING A LINCOLN MKT I have been purchasing Lincolns for the last 25 years. I have had the pleasure of working with Cody Forrester for the last 5 cars. The expertise that More

by not applicable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kris Bloomer
May 07, 2015 -

Forrester Lincoln responded

David, you have been doing business with Cody and Forrester Lincoln for years and your review about us is truly appreciated. It is magnificent to know that we were able to provide you with the pressure-free and knowledgeable service that Forrester Lincoln is known for. Thank you for the recommendations and for your loyalty. All of us at Forrester Lincoln await your return. Enjoy your new car that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails! Best Regards, Toby Forrester

April 10, 2015

Finding hard to find parts. Really great when it comes to helping me find those odd parts for my old and obsolete vehicles to help me keep them on the road. Goes out of the way More

by 87MerkurXR4Ti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Stambaugh
Apr 14, 2015 -

Forrester Lincoln responded

Thank you so much for this review! We truly appreciate your loyalty. We always have our customer’s best interest in terms of what they need and do not need for their car. We appreciate your business and hope to see you again at your next service visit! Best Regards, Toby Forrester

April 08, 2015

Just in time! A BIG thank you to Mike Mike Manning and Bill for completing our DVD installation in perfect timing for our road trip to SC. We love the service and t More

by Teamsimmons6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 09, 2015 -

Forrester Lincoln responded

Thank you so much for the excellent review. Mike and Bill are valuable staff members and they will enjoy your nice comments. Our team works incredibly hard to exemplify the Forrester Lincoln commitment to customer care and we're so thankful that your time with us was well spent. We thank you for your business and hope to see you again for your future automotive needs! Best Regards, Toby Forrester

March 25, 2015

Best Ford Dealership Around i have taken my Celica a lot of places in the past and now it won't be any where else Cody has helped me in searching for a new vehicle and Andy alway More

by Caseylehman10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andy Forrester
Mar 26, 2015 -

Forrester Lincoln responded

Thanks for this great review! We can't tell you enough how much we appreciate Cody and Andy. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Best Regards, Toby Forrester

March 19, 2015

Service on vehicle I enjoyed how my appointment was done in a timely manner Forresters makes you feel that your time is just as important as anyone else's. Along with th More

by ker1126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Bloomer, Kaitlin Forrester
Mar 20, 2015 -

Forrester Lincoln responded

Thank you for the outstanding review! We are very happy that we completed your service quickly. We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Best Regards, Toby Forrester

March 15, 2015

Thanks Spoke to a Velvet on the phone. She was able to help me solve my problem very quickly. She was professional and friendly. She took the time to direct More

by peacemaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 16, 2015 -

Forrester Lincoln responded

Hi and thank you for your kind words. We are very happy to hear that Velvet was so attentive during your query to our dealership, and that she gave you some insight on your issue! You learn something new everyday! Thank you again and we look forward to working with you again in the future! Best Regards, Toby Forrester

January 29, 2015

HAPPY ENDING FROM A BAD SITUATION My husband and I where involved in a three vehicle accident the day after Christmas, my first and hopefully my last. We where given the option of sele More

by Kirkpatrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Buhrman
Feb 01, 2015 -

Forrester Lincoln responded

Thank you so much for taking the time to leave this wonderful review. Ensuring you have a properly-running and safe vehicle is first and foremost for our service team. It doesn't matter if you're coming in for a regular oil change or have something more critical happening with your car, our team is ready to tackle any hurdle to get you back out and on the road in a safe, well-running vehicle. We really appreciate your business and are so happy that Cory and our team could provide a great service to you and your vehicle. While we hope nothing else happens to your car, if anything ever does, our service team is always here to help you out. So please, don't hesitate to swing by if you have any questions or concerns. Until next time, drive safe and stay well! Best Regards, Toby Forrester

January 15, 2015

Service visit beyond my expectations During my recent service visit to Forrester for my 18 month service on my 2013 MKX - my salesman, Mike Manning - made my visit more than what I expect More

by Buzz&T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 15, 2015 -

Forrester Lincoln responded

Thank you for writing such a great review about our dealership! Mike is a great asset and we appreciate him for giving you that comfort during your experience. We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best Regards, Toby Forrester