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Forest Lane Chrysler Dodge Jeep Ram - Service Center

Dallas, TX

4.2
137 Reviews

137 Reviews of Forest Lane Chrysler Dodge Jeep Ram - Service Center

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January 27, 2021

My customer experience has been excellent. Looking forward to future service appointments. The staff was nice and prompt with their service, especially Eddie Campbell with the service department. More

by drbedforddc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Campbell
January 27, 2021

The dealership is very helpful and knowledgeable on the Dodge product. Dealership has a great Parts Department. Turnaround on repairs are super fast. Thanks Tony More

by tony.freeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Griggs, Mario Arturo, Juan Avalos, Eddie Campbell, Angela Adams, Brandon Ayala, Guillermo " Willy" Quezada, Manny Vasquez, Hector Boone
January 25, 2021

Lied to about washing car. Don’t feel oil change was even Donnie tires rotated. Marked back right tire just to check to see if it would be fine and same tire was on same spot. So upset I paid $130 for this p More

by mlashaila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Avalos
Feb 08, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hello, Thank you for bringing this to my attention. I would greatly appreciate the opportunity to learn about your visit for an oil change and other services. Please contact me directly with your preferred contact details when you get the chance. I hope to turn around any future experiences. Best, Leo Griggs Lgriggs2@flcdjr.com 469-445-3846 Forest Lane CDJR

January 20, 2021

Great, friendly customer service and very fast! Definitely will be coming back to see Juan Avalos for my next car service. Thanks again for everything. More

by cortesjm12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Avalos
January 16, 2021

Can’t ask for anything better. Easy scheduling, fast and accurate service and all done with a smile and a thank you. Much appreciated. Ask for Juan! More

by justyn.hersma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Avalos
January 16, 2021

Good service and good price. Juan is really good and good customer service . Need to get better with the car wash . And cleaning the car inside More

by ALEXBANDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Avalos
January 13, 2021

never take your vehicle to service to this place, I left my car from Thursday for review and I arrived Monday and they did not do anything, They weren't even nice to tell me that my car warranty covered 5 d More

by hborjas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not know the name.
January 12, 2021

It wasn’t my best experience there but not bad. I had to negotiate for the best price. Didn’t care for that. I don’t like surveys that have rules on how many words I have to type! More

by derek_t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda
Jan 12, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Derek, Thank you for sharing your feedback with us. We always want our guests to have exceptional experiences while working with our Sales Department. When you have the opportunity, would you please reach out to me? I would appreciate the chance to speak with you to discuss your comments and rating. Thank you for your time! Leo Griggs Lgriggs2@flcdjr.com 469-445-3846 Forest Lane CDJR

January 11, 2021

Professional and fast. I was in and out.much faster than expected. What I don't like is the 6 or 7 review requests by your automated system. More

by LAWMAC7882
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Avalos
Jan 12, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hi there, thanks for the great review! We're glad to hear your experience with our team was positive. We hope you consider us again!

January 11, 2021

great service and honest feedback about repairs necessary. Communication was great and very helpful with the entire process. They worked with my schedule as well. More

by mctapper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Campbell
Jan 12, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

We're always happy to do what we can to accommodate our guests at Forest Lane Chrysler Dodge Jeep Ram. Thank you for sharing your great feedback and we hope you have a wonderful day!

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