Forest Lane Chrysler Dodge Jeep Ram - Service Center

UPDATE) THE 10.000 Repairs is now a total vehicle value of 40.000) i had an issue with my 2016 promaster van. I call the service department and they told me to have it tow in. I dropped it off at 10am. Aro of 40.000) i had an issue with my 2016 promaster van. I call the service department and they told me to have it tow in. I dropped it off at 10am. Around 2 hours later they gave me an estimate to have it repaired. Around two hours later they call and said my van was on fire. Two day after that they said it was not there responsible. And gave me an estimate to get it repaired. I have called to speak with the general manager 10 times and left messages and no one will call me back. Will repost an update Ram responded PUBLICLY on 11/02/21 5:54 PM Richard, thank you for taking a moment to let us know about your experience. I appreciate you giving me the chance to speak with you on the phone about this, and I'm glad we were able to come to a better understanding of one another. Please let me know if there is anything I can do to assist in the future; I am always happy to help. Thank you, and have a wonderful day. :) - Craig Baker, Service Manager Richteodo responded publicly on 11/02/21 7:13 PM It wasn't an understanding. The only understanding is that your not taking responsibility for the damages your service center caused. Your making me sue you. I still never heard back from management. I will still be picketing but I'm not starting till Monday because. Camera crew couldn't make it til then. Filled with tha attorney General and better business. Now i had to spend money on this . I won't let it go. Any body reading this read all there reviews. Not just the ones i believe they pay for. I wis I'm sorry you must be confused. They said it was not caused by the recall. And the inspector implied it was your service that was at fault. The letter from chrysler said it was electrical at nature. And to go after you. You were negligent and you should just do what was right. Know I'm still out of work. I have never sued any one in my life. Now I'm going for treble value of the van layers and lost of More

I have taken my car to Dave for years to have it serviced. He is very honest, professional and straight forward. Dave has always made sure I knew exactly what repair was needed and understood exact serviced. He is very honest, professional and straight forward. Dave has always made sure I knew exactly what repair was needed and understood exactly what any repair was. I am always comfortable with his suggestions and recommendations. As a (very) senior lady, that is very important. More

Javier is always the first to greet me and make me feel comfortable while the service is being completed on my truck. Jesse is right there at the end to let me know about what was completed and answers any comfortable while the service is being completed on my truck. Jesse is right there at the end to let me know about what was completed and answers any questions I might have. Overall those two are the best!! More

Great costumer care they got me taken care of right away and took good care of my car and after service they gave it a nice car wash from inside out. and took good care of my car and after service they gave it a nice car wash from inside out. More

Referring this service dept. Same day service on factory recall recall More

They always take care of things in a very professional manner. They treat the customer as if you are the only they have. manner. They treat the customer as if you are the only they have. More

Eddie and Team always do an amazing job! Thank you! More

It was easy and fast just wait until they are finished and they send you updates to phone and they send you updates to phone More