Forest Lane Chrysler Dodge Jeep Ram
Dallas, TX
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Can Do Man I'm pretty sure there isn't anything this man CAN'T do or a question he can't answer. Eddie has the most knowledge and the best personality of all of I'm pretty sure there isn't anything this man CAN'T do or a question he can't answer. Eddie has the most knowledge and the best personality of all of the service people I've dealt with. More
Scam artists. The salesmen are scam artists! We had gotten all of our paper work & deal signed for a truck. We ran out of time (because “finance” took forever), and The salesmen are scam artists! We had gotten all of our paper work & deal signed for a truck. We ran out of time (because “finance” took forever), and they told us we could take it and come back later that evening to finish signing the paperwork. When the manager was trying to convince my wife to accept the deal, he asked her, “isn’t he worth the money?” I believe that question was very unprofessional. Let me add that the paper license plate was expired. They call us about an hour after leaving and tell us just to come on Monday to sign because the credit union was closed (this was a Saturday). My wife had work and they were even offering to bring the paperwork to her at work. We agreed that she would come by after work (745pm). We can get a call at 725 pm (ish) telling us that they can’t sell us the truck and the key shouldn’t have been in it. So basically what was happening was they were trying to get us to fall in love with this truck, knowing it couldn’t be sold, just so they could get us to agree to a higher payment on a new truck. They had no remorse about this and did nothing to improve our customer satisfaction. Beware! More
Amazing Service My experience was amazing my sales guy had me in and out the dealership very quickly. I would recommend this dealership to anyone and everyone just Fo My experience was amazing my sales guy had me in and out the dealership very quickly. I would recommend this dealership to anyone and everyone just For the customer service experience More
Great buying experience I bought a Jeep Grand Cherokee Overland 2019 model and dealt with Issac and Mario. They were both very professional and great to deal with. They answe I bought a Jeep Grand Cherokee Overland 2019 model and dealt with Issac and Mario. They were both very professional and great to deal with. They answered every question and made the process stress free. I highly recommend them. More
Excellent Customer Service Mario was a pleasure to work with while selecting a new car. He made the entire process simple and I would recommend anyone to purchase a car with Mar Mario was a pleasure to work with while selecting a new car. He made the entire process simple and I would recommend anyone to purchase a car with Mario. More
Experience I had a wonderful experience at this place, i was very pleased with Isaac’s job as well as his team members they worked with me till the end making su I had a wonderful experience at this place, i was very pleased with Isaac’s job as well as his team members they worked with me till the end making sure i could walk out of that place with a car and i did. I definitely recommend this place to everyone that is looking for flexibility good prices and great vehicles. More
New Jeep :) We were able to get the car we were looking for thanks to Isaac. He was very helpful with every step. He went above and beyond to provide great custom We were able to get the car we were looking for thanks to Isaac. He was very helpful with every step. He went above and beyond to provide great customer service. Best experience at a dealership we’ve ever had. Thank you so much for you help! More
Very good. Friendly very clean environment very nice cars and they work hard to get you into a car an they work with you. I'll recommend all my friends. Friendly very clean environment very nice cars and they work hard to get you into a car an they work with you. I'll recommend all my friends. More
THE BEST OF THE BEST - SUPER MARVELS Mr Chad, Mr Rob, Mr.Kevin and my man Jeremiah what can I say? These men are truly professionals at what they do. I recently purchased a 2019 Dodge Ram Mr Chad, Mr Rob, Mr.Kevin and my man Jeremiah what can I say? These men are truly professionals at what they do. I recently purchased a 2019 Dodge Ram 1500 from Dodge Forest Lane and each one of these men treated my wife and I with the utmost "RESPECT". They were honest upfront, if it didn't work they didn't press, they heard every concern I had addressed it and moved forward until we all had compromised, sacrificed and met just where we all needed to be in closing the deal. Mr Chad thank you sir for your great LEADERSHIP, Mr, Rob thank you for great financial work, Mr Kevin for being an awesome salesman with integrity and the BEST DARN SERVICEMAN EVER !!!! Mr Jeremiah who has a HEART for the job he does. Did not leave one stone unturned in servicing my vehicle. ALL IN ALL -- BEST OF THE BEST !!!!!! More
Above and Beyond! Javier Tamez, Eddie Campbell and Chris Cordova went above and beyond the regular call of duty servicing my Jeep and its warranty issue! After receivi Javier Tamez, Eddie Campbell and Chris Cordova went above and beyond the regular call of duty servicing my Jeep and its warranty issue! After receiving NO HELP from Fiat-Chrysler, it was Javier, Eddie, Chris and Forest Lane Chrysler Dodge Jeep Ram to the rescue! There are 3 jeep dealerships closer to where I live but will gladly pass them in order to return to Forest Lane CDJR for superior service! More