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Forest Lane Chrysler Dodge Jeep Ram
Dallas, TX
328 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 328 reviews
September 21, 2019
Amazing customer service, great sales staff . My sales representative, Issac Soto wan very well informed, very patient and really worked with me to get the best deal. Very impressed how professi My sales representative, Issac Soto wan very well informed, very patient and really worked with me to get the best deal. Very impressed how professional he was with the whole transaction!!! I will be a repeat client and will refer my friends and family. Great experience overall. More
by Mish1972
Employees Worked With
Isaac Soto
September 14, 2019
The salesman lost my license and ran my credit. I came here trying to buy a new Durango. The salesman named Manny Vasquez showed me the car I wanted, but when it came down to talking about the price I came here trying to buy a new Durango. The salesman named Manny Vasquez showed me the car I wanted, but when it came down to talking about the price he wanted to run my credit and show me how much the payments would be each month. I specifically told him I wanted to know the total price of the car, but he said in order to do that I have to give him my drivers license and my information to run my credit. I told him not to run my credit until we agree on a total price and in the end we did not come to an agreement so I decided I did not want to buy the car. After I left I check my wallet and he did not give me my drivers license, but it was too late to go back for it because the dealership was closed. The next day I went to go pick up my license because I thought maybe he forgot to give it back, but he lost it!! Three days later I check my credit score and it shows he ran my credit even though he said he wouldn’t!! I was very upset with this outcome because Manny lost my driver license and hurt my credit score. I will never buy a car from forest lane dodge. More
by David
Employees Worked With
Manny Vasquez
September 13, 2019
Outstanding experience Dont let the remodel fool you away from stopping here! Mario was beyond helpful, fast, and pleasant! Some of the best service I've had especially from Dont let the remodel fool you away from stopping here! Mario was beyond helpful, fast, and pleasant! Some of the best service I've had especially from a dealership. If you want a great car buying experience ASK FOR MARIO! I do reviews when it's well deserved and he deserves it because he will give you the best! The fastest car purchase I've ever had and got the best deal on our new purchase. Love our new truck! Thank you Mario and everyone and forest lane! More
by Morgan
Employees Worked With
Mario Arturo
September 06, 2019
Muy buen servicio Todo fue sencillo muy amables y el proceso fue muy rapido Mario me ayudó iso que todo fuera muy sensillo junto a Brando definitivamente regresaré en a Todo fue sencillo muy amables y el proceso fue muy rapido Mario me ayudó iso que todo fuera muy sensillo junto a Brando definitivamente regresaré en al algún futuro. More
by Alejandro
Employees Worked With
Mario Arturo, Brandon Ayala
August 27, 2019
Great people and service department! The customer service at Forest Lane is top notch. I truly felt taken care of and that my car was in good hands. Leo Griggs was communicative and thoro The customer service at Forest Lane is top notch. I truly felt taken care of and that my car was in good hands. Leo Griggs was communicative and thorough with the process. I would recommend anyone to do business with this wonderful family owned business! More
by AMG
Employees Worked With
Leo Griggs
August 16, 2019
Sales Great experience. Mario did a good job. No hard sales pitch. Just straightforward. Morrow was helpful in helping me get the truck back to my house. Se Great experience. Mario did a good job. No hard sales pitch. Just straightforward. Morrow was helpful in helping me get the truck back to my house. Seeing how I was on a motorcycle at the time. Really appreciate all the help. More
by dbentley481
Employees Worked With
Mario Arturo
July 27, 2019
Fantastic When I arrived there was someone to greet me and since I had called ahead they had the car I was interested ready and waiting. I immediately went for When I arrived there was someone to greet me and since I had called ahead they had the car I was interested ready and waiting. I immediately went for the test drive while the car I traded in was checked out. All my questions were answered and everything in the new car was explained to my satisfaction. Mario, Rob and Leo were professional and friendly as well as knowledgeable. All was handled in a timely manner and I was out of there and on my way with my new car in a short time. I would recommend this dealership very highly and give them more stars if I could!!! More
by Carol777
Employees Worked With
Rob, Leo Griggs, Mario Arturo
July 26, 2019
Another WONDERFUL experience! This was my second time buying a vehicle from Forest Lane CDJR and it was another GREAT and seamless experience. Mario went above and beyond to make s This was my second time buying a vehicle from Forest Lane CDJR and it was another GREAT and seamless experience. Mario went above and beyond to make sure every detail was taken care of before I picked up my truck and was even willing to assist in returning my rental vehicle! Thank you! More
by EAlexander6
Employees Worked With
Mario Arturo
July 24, 2019
Awesome! I have bought vehicles online before, but this by far was the easiest experience i have every had. I put all my trust in Isaac, my sales guy, and he I have bought vehicles online before, but this by far was the easiest experience i have every had. I put all my trust in Isaac, my sales guy, and he never let me down. Thanks again for the great truck. I will definitely be enjoying it. Lee- from Wisconsin More
by Lee
Employees Worked With
Isaac Soto
July 17, 2019
Amazing service Javier is the most helpful, polite and efficient Service Person I've ever worked with! He checked all the boxes on my latest service visit and I was Javier is the most helpful, polite and efficient Service Person I've ever worked with! He checked all the boxes on my latest service visit and I was in & out of the dealership in the blink of an eye. Awesome! More
by jeep2018
Employees Worked With
Javier Tamez, Eddie Campbell
