Forest Lane Chrysler Dodge Jeep Ram

DISHONEST SALES TEAM WOW WHERE DO I START. SOON AS YOU CALL THE LIES START. MY WIFE CALLED INQUIRED ABOUT A JEEP AND THE LADY ON THE PHONE SAID YES COME IN WE ARE PAYING $ WOW WHERE DO I START. SOON AS YOU CALL THE LIES START. MY WIFE CALLED INQUIRED ABOUT A JEEP AND THE LADY ON THE PHONE SAID YES COME IN WE ARE PAYING $3000 OVER TRADE IN VALUE TO BUILD OUR USED CAR STOCK UP. WELL WHEN WE ARRIVED WE FOUND THE VEHICLE MY WIFE WAS INTERESTED IN DROVE IT AND HAD THEM PRICE OUR TRADE. WE SAT DOWN WAITING TO GET THE TRADE IN VALUE AND IT CAME BACK VERY LOW $3500 LOWER THAN THE OTHER OFFERS WE HAD. IT TURNS OUT THEY WHERE HOLDING BACK $3000 ON THE TRADE AS THEY SAID THEY NEEDED TO MAKE UP FOR THE MARKDOWN ON THE JEEP WE WHERE LOOKING AT WHICH WAS ONLINE AT A SALES PRICE. AS I WAS WALKING OUT THEY JUMPED UP $3000 DOLLARS IN TWO MINUTES. STRIKE ONE. THAN WE LEFT AND THEY CALLED FOURS TIMES ON OUR WAY HOME APOLOGIZING ABOUT THE ISSUE. WE SHOULDN'T WALKED AWAY THAN BUT MY WIFE REALLY WANTED THE JEEP. WE STARTED TO NEGOTIATIONS AND WE WHERE INFORMED YOU HAVE TO BUY WINDOW ECHING AND STAIN GUARD FOR $900 NO MATTER WHAT NO CHOSE IN THE MATTER. STRIKE TWO. AND AGAIN SINCE MY WIFE REALLY WANTED THE JEEP WE CONTINUED TO GO FORWARD. THAN THE SALESMAN INFORMED US THAT WE HAVE TO GO WITH THEIR FINANCING AND THEIR HIGHER RATE FOR FOUR MONTHS SO THEY CAN MAKE BACK WHAT THEY ARE LOSING ON THE DEAL AFTER WE INFORMED THEM WE ARE ALREADY APPROVE FROM THEIR PREFERRED LENDER WHICH I WILL BE INFORMING OF THIS ALSO. NOT MENTION NAMES CAUSE THEY KNOW WHO THEY ARE. BUT HOPEFULLY THIS REVIEW CAN LET YOU KNOW WHAT TYPE OF DISHONEST AND UNETHICAL PEOPLE ARE WORKING AT THIS DEALERSHIP AND MAYBE THE OWNERS WILL RECOGNIZE WHO THE HAVE REPRESENTING THEIR COMPANY. DURING THE WHOLE PROCESS WE NEVER FELT THAT WE COULD TRUST THEM GAVE THEM MANY CHANCES TO MAKE IT RIGHT. JUST PROCEED WITH CAUTION WITH THIS DEALER AND TAKE GOOD NOTES AND GET IT IN WRITING More

2007 Dodge Ram 2500 5.9 To Mark Ramos: First I want to express my deepest thanks to your dealership for outstanding service. It started with Craig - my service advisor, To Mark Ramos: First I want to express my deepest thanks to your dealership for outstanding service. It started with Craig - my service advisor, just a few months ago, when I purchased my 2007 Dodge 2500 5.9 truck. Normally, people avoid dealerships when servicing older cars - they believe that top service is reserved for newer vehicles. Craig built my trust by offering a free oil change on my first visit. Not a small gesture, considering my trucks takes lots of oil.On my 2nd visit when I was getting the diff fluids changed, my wheel drive button was not engaging the drive. The mechanic diagnosed it to be an unplugged wire - again no charge. The bottom line - I gave all my business to your dealership, although I could have saved a few hundred dollars by going to independent shops, and places like pep boys. It was totally worth it. I wanted to spend money on my Steering - nothing was wrong - bu I had read on the forums that many people upgrade the Y-type steering to the newer T-type steering. Craig convinced me that if it's not broken, don't touch it. He was correct. In fact, I was not planning to spend $1000 US on that truck - but I'm glad I did.I have no 2nd thoguhts that going to your dealership is the right choice for all my needs. Honesty and Integrity are values that are sometimes overllooked. But it is  proven that these values will translate into a solid business. Now I have to mention Mike, the production manager.He has owned Dodge diesel trucks, and he gave me the guidance on getting a monitor and the upgrades I could do to my truck on the transmission. He has lots of experience with tranmissions, and I had decided to get your dealership to do the work with original Mopar parts. Too bad I have to go back to Canada. Mark...You have a great team, and know that you are in our prayers for a successful launch of your new service digs. More

Easy service scheduling online, pulled up , was greeted right away. Jesse was awesome, I can’t say enough good things about This location. The whole process was smooth and I highly recommend this dealershi right away. Jesse was awesome, I can’t say enough good things about This location. The whole process was smooth and I highly recommend this dealership. More

I have never been treated worse by a dealership. I came in to look at a new truck, the truck was not on the lot because the owner was driving it. Then the only other limited on the lot was dead. Very unple in to look at a new truck, the truck was not on the lot because the owner was driving it. Then the only other limited on the lot was dead. Very unpleasant experience. Reached out to management as I was completely disregarded by the sales team. I will not be looking for a ram limited here. Especially when they drive their “new cars” around as personal vehicles. More

Had a great experience! JT was very kind, helpful, honest and told exactly what you needed to hear. Will definitely recommend him to friends and family who are in the market for a new vehicle! and told exactly what you needed to hear. Will definitely recommend him to friends and family who are in the market for a new vehicle! More

Had a great experience buying my vehicle from Forest Lane CDJR. I enjoyed working with J.T. he was very helpful and professional. I will definitely recommend this dealership to my family and friends. CDJR. I enjoyed working with J.T. he was very helpful and professional. I will definitely recommend this dealership to my family and friends. More

JT was great! He made me feel comfortable as soon as I walked in. He was also very personable and understanding. Definitely recommend - thanks y'all! He made me feel comfortable as soon as I walked in. He was also very personable and understanding. Definitely recommend - thanks y'all! More

Great Experience, Very Happy Miguel & Brandon- Got me as close to my goal as possible with no hassle. Brandon broke down the important stuff on the car and Miguel really just Miguel & Brandon- Got me as close to my goal as possible with no hassle. Brandon broke down the important stuff on the car and Miguel really just kept it simple on what I needed to get rolling out the door today. 2019 Dodge Scat pack is what I purchased and I am very happy. I will be looking at some point this year for a truck and this will be my first stop and most likely my last if I purchase a Dodge Ram. More

I have been coming here for about a year now, first with my JGC SRT and now with my Ram 1500 Longhorn. The service center is clean, the people friendly and the work has been without error or question. I my JGC SRT and now with my Ram 1500 Longhorn. The service center is clean, the people friendly and the work has been without error or question. I am especially appreciative of Juan Avalos as he goes above and beyond to communicate with me to keep me informed and always greets me with a smile and asks how I'm doing. All of their advisors that I have dealt with are helpful and have good attitudes though. The dealership is fairly new and expanding, so they have the latest and greatest equipment and send you a video of your tech's walk through for any work that needs to be done and shows what they are going to be working on. The service center director, Eddie Campbell is also great to work with and took me on a tour the first time I showed up for service of their facility and is knowledgeable, courteous and knows that you can take your vehicle elsewhere for service, but strives to earn and keep your business. All around good experience. More

Used car purchase AAA£++++ Issac was great, excellent experience, fast, friendly fair. Will purchase here again and highly recommend you give them a try. Ask for Issac. AAA£++++ Issac was great, excellent experience, fast, friendly fair. Will purchase here again and highly recommend you give them a try. Ask for Issac. Great! More