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Forest Lane Chrysler Dodge Jeep Ram

Dallas, TX

4.7
329 Reviews

2536 Forest Lane

Dallas, TX

75234

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Showing 329 reviews

December 11, 2020

Great customer service and very friendly people and service department was great and finish work on time and good parts and service was great service More

by YAYOPENA5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Avalos
Dec 31, 2020 -

Forest Lane Chrysler Dodge Jeep Ram responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that at our Service Department. Can't wait to see you again at Forest Lane Chrysler Dodge Jeep Ram!

December 11, 2020

Service folks were friendly and helpful. Let me add dealer coupons at check out without any issues. I am very happy with their customer service. More

by BT Eubanks
Recommend Dealer
Yes
Employees Worked With
Javier Tamez, Mark Ramos
Dec 31, 2020 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write about your experience! We're glad to learn you not only left our dealership in a timely manner and under expected budget, but that you were pleased with the high level of customer service with our team. Thank you for your patronage. Looking forward to seeing you in the future here at Forest Lane Chrysler Dodge Jeep Ram.

December 11, 2020

Truck was not fixed been there over 4 times and they still said they couldnt fix it nothing was wrong. Now my warranty is over. More

by URSULA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Javier Tamez
Jan 06, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Ursula, Thank you for bringing your truck in. I would like to learn more about the services provided. At your earliest convenience, please reach out to me with your preferred contact details. Best, Leo Griggs Lgriggs2@flcdjr.com 469-445-3846 Forest Lane CDJR

December 11, 2020

Always address any issue with my jeep promptly and accurately. The service is impeccable and the team extremely personable. Greatly appreciate the commitment to quality work. More

by MMTMTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Avalos, Javier Tamez, Eddie Campbell
Dec 31, 2020 -

Forest Lane Chrysler Dodge Jeep Ram responded

We couldn't be happier to see that our team is always consistently providing you with a quality experience. Hope to see you again at Forest Lane Chrysler Dodge Jeep Ram!

December 11, 2020

Customer service was dead on since I drove in! Everyone was extremely helpful, courteous and listened to my needs. Keep up the great work. Thank you Forrest Lane CDJR!!! More

by will_2781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Avalos, Javier Tamez, Eddie Campbell
Dec 31, 2020 -

Forest Lane Chrysler Dodge Jeep Ram responded

Will, thank you so much for choosing Forest Lane Chrysler Dodge Jeep Ram! We're glad we were able to help and look forward to assisting you with any future automotive needs.

December 11, 2020

When I arrived, Eddie made sure to acknowledge that he spotted me and welcomed me. Juan was soon there after greeting me and asking what I was needing for this visit and quickly got my car in for my annu More

by 300driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Feagins, Juan Avalos, Eddie Campbell
Dec 31, 2020 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for choosing our Forest Lane Chrysler Dodge Jeep Ram! Our team was happy to assist you however possible. See you again next time for any further services!

November 05, 2020

Just had a great experience purchasing a new Ram Truck. Loved the teamwork and family friendly atmosphere. Very Helpful and responsive. Low pressure and competitive pricing. Thank you for a great (and eff More

by L and D
Recommend Dealer
Yes
Employees Worked With
Guillermo " Willy" Quezada
November 05, 2020

Had a deal on a vehicle, then ghosted me. Had to call a manager myself to find out they sold it to someone else. Unprofessional More

by Brooklyn512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leo Griggs, Mario Arturo, Brandon Ayala, Guillermo " Willy" Quezada, Manny Vasquez , Hector Boone
Nov 10, 2020 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for the review Brooklyn512. We're terribly sorry to hear that you had a bad experience with us. We'd be more than happy to find a similar vehicle from another location if you'd like. We always recommend putting a deposit on a car to hold it for a few hours or until you can come in to finalize the paperwork. Unfortunately there are instances where multiple customers are on the same vehicle and we try to accommodate each and every customer. Again, we apologize for your unsatisfactory experience. Your happiness is our upmost priority. Let me know if there is anything I can to improve your experience. Thank you

November 02, 2020

Service was great. As soon as we pulling in the dealership and parked there was somebody to help us find what we were looking for. Salesman’s was great. Took home the car that night. More

by jacob.tijerina22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Vasquez
November 01, 2020

Was a great atmosphere! As soon as we walked in, everyone was ready to greet us. Manny was very helpful, answering any questions I had. Overall was a pleasant experience. Would recommend to anyone who was lo More

by NickaTijerina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Vasquez
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