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Forest Lane Chrysler Dodge Jeep Ram
Dallas, TX
340 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 340 reviews
December 14, 2020
Forest Lane Chrysler Dodge Jeep Ram Dealership gets the absolute highest ranking available as far as I'm concerned! From Leo the owner to Fred Polito, my salesman & Eric ??? in finance ,and a lady named So absolute highest ranking available as far as I'm concerned! From Leo the owner to Fred Polito, my salesman & Eric ??? in finance ,and a lady named Sommor for helping Fred & taking care of my Chocolate Lab, Jake while I bought my new red 2020 Dodge Power Wagon ! I originally went by the Forest Lane Dealership looking to buy a Used Ford F 250 because they had a 2019 F - 250 Lariat Diesel that I looked at while I was there . The only issue that I had was the Lariat was white & another F-250 King Ranch Trim Package was Blue. I have been owning Fords since Chevrolet actually Quit making RED Surburbans which I used to drive personally because the local Chevy Dealer was a good friend of mine ; my company was a Commercial Construction Contractor here in the Dallas Area & the company colors were Red & therefore I paid everyone working with me R for C.D. Henderson Construction Group an extra $150.per month IF they drove a RED pickup (That Created Great Advertising ,since about 20-30 of my Construction Superintendents drove a Red Truck ) Anyway since I didn't originally buy one of the used Ford F-250s, I went online & found a used red Dodge 2500 diesel @ the Dodge Dealer in Bonham Texas ,so I drove up there & took a look but it was not really red as I expected from their promotional advertising. Then I went to Greenville Dodge Chrysler ,Jeep to look at another red 2019 diesel & I took it out for a test drive on a Friday Afternoon & when I went back to buy it on Saturday, it was already sold xxxx it ! So I drove over to Forest Lane Dodge Dealership the next week and they actually had a brand new red Dodge Power Wagon that Fred showed me & I just had to have it folks ! It had everything I wanted except running boards. Fred & I dickered around on the price for a while until I finally offered him $65,000 cash ; then he had to ask his sales manager , who came back with $65,500 so we made a deal that day & I paid for the running boards @ $2300 +/- and they installed them the next day on Friday. I actually waited another day & wrote them a personal check for $6500.00 on Saturday. My bank is closed on Saturday so it was the next week before I got a $59,000.00 Cashiers Check to give them, yet I had to wait until Friday November 13th to pick up my new 2020 RED Power Wagon including new retractable running boards ! Kudos to the whole team @ Forest Lane Dodge Dealership ! Seriously & Sincerely , C.D. Henderson More
by cdhenderson5094
Verified CustomerEmployees Worked With
Fred Polito
December 14, 2020
My experience was truly great. Juan Avalos handled everything with my extended warranty and made sure my waterpumpwouldbe covered. I didn't have to do anything. My Jeep was repaired promptly and with everything with my extended warranty and made sure my waterpumpwouldbe covered. I didn't have to do anything. My Jeep was repaired promptly and with no issues. More
by MANN-E
Employees Worked With
Juan Avalos, Javier Tamez, Eddie Campbell, Nick Manry, Angela Adams
December 14, 2020
As always Forest Lane takes great care of my Jeep and me - thank you for your world-class customer service, technical expertise, and attention to detail! - thank you for your world-class customer service, technical expertise, and attention to detail! More
by Lesley
Employees Worked With
Juan Avalos, Javier Tamez, Eddie Campbell, Nick Manry, Angela Adams, Mark Ramos
December 12, 2020
Awesome experience! Trevor was a great guy and very helpful. He connected with me well, had great car suggestions, and seemed overall very experienced. Great work! helpful. He connected with me well, had great car suggestions, and seemed overall very experienced. Great work! More
by sean7micklos
Employees Worked With
Trevor
December 12, 2020
The service was good and I appreciate the communication throughout the process. But I asked for the price quote for the services recommended and my total bill ended up being about $200 more than the quote. throughout the process. But I asked for the price quote for the services recommended and my total bill ended up being about $200 more than the quote. It appears that they didn’t include the labor in the quote. I would be more understanding if I had been told upfront that the quote didn’t include the labor but that was not the case. More
by Cmcdonald
Employees Worked With
Javier Tamez
December 12, 2020
Professional, friendly, helpful with great follow up and listened to what I wanted. Highly recommend! overall made car buying experience less stressful than I expected! listened to what I wanted. Highly recommend! overall made car buying experience less stressful than I expected! More
by Aimed
Employees Worked With
Manny Vasquez
December 11, 2020
Willy was great to work with! Came to the dealership on several occasions when I began my search for a Ram 1500 as I was unsure what model I wanted to purchase. Willy was helpful and did not become pushy a several occasions when I began my search for a Ram 1500 as I was unsure what model I wanted to purchase. Willy was helpful and did not become pushy as many salesmen/dealerships do the longer the process goes. Rob was also very friendly and the process with the finance department was smooth and easy. I highly recommend Forest Lane and working with Willy More
by BRYON F
Employees Worked With
Mario Arturo, Brandon Ayala, Guillermo " Willy" Quezada
December 11, 2020
1st time to buy a jeep... The car had issues on my 1st trip out of town, break squeak, car came with No floor mats. I’m not impress with car or dealer and will not return to buy another car trip out of town, break squeak, car came with No floor mats. I’m not impress with car or dealer and will not return to buy another car More
by ACAPULCO1971
Employees Worked With
Caballero
December 11, 2020
Sommer was very helpful. For being a first time buyer she made me feel at ease and was very friendly. Told her what I wanted and did everything in her power to made sure I was happy. Thank you made me feel at ease and was very friendly. Told her what I wanted and did everything in her power to made sure I was happy. Thank you More
by garciaperla1909
Employees Worked With
Sommer Marcy
December 11, 2020
Everything was absolutely perfect!! The guys were sweethearts and made me feel like family. If every dealership, had an Ivan, Jesus, and Zach, there would be more happy customers!! Thank you...thank sweethearts and made me feel like family. If every dealership, had an Ivan, Jesus, and Zach, there would be more happy customers!! Thank you...thank you...thank you!! I can’t wait to purchase another vehicle from you all!! Forest Lane CDJR is the bomb!! More
by NIKSHOF
Employees Worked With
Ivan, Jesus, and Zack
