Forest Lane Chrysler Dodge Jeep Ram
Dallas, TX
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Took my truck in for an oil change. Eddie Campbell went above and beyond to make a routine maintenance trip a pleasant experience. From the hand shake to the walk to my truck once i was leaving; he is a pr above and beyond to make a routine maintenance trip a pleasant experience. From the hand shake to the walk to my truck once i was leaving; he is a prime example of exceptional service! More
Everyone was very helpful at this dealership, especially Eddy Campbell. He got me in and out very efficiently and made sure all my questions were answered. I will definitely be going back to this dealershi Eddy Campbell. He got me in and out very efficiently and made sure all my questions were answered. I will definitely be going back to this dealership when I need service on my car again. More
Best dealership experience I’ve ever had. The whole place is a pleasure to deal with. All the staff are so helpful and go the extra mile. Will be using them for all my vehicle needs. is a pleasure to deal with. All the staff are so helpful and go the extra mile. Will be using them for all my vehicle needs. More
past 15 years i would have visited atleast 25 dealerships for myself and my friends, NOTHING BEATS FOREST LANE Jeep dealership. EVERYONE IS AMAZING i must say. Yes i got a good deal! But most important is for myself and my friends, NOTHING BEATS FOREST LANE Jeep dealership. EVERYONE IS AMAZING i must say. Yes i got a good deal! But most important is how you are treated? how you are respected ? how you are informed ? how you have been helped ? These are like the top notch people. YES they are for business but not at the cost of your misery in turn at the true cost of your happiness. More
I took my ram truck in for a routine oil change and Jesse was very helpful in selling me a three oil change tire rotation package to save me money I ended up needing front and rear brakes and wiper blades he was very helpful in selling me a three oil change tire rotation package to save me money I ended up needing front and rear brakes and wiper blades he got me great prices and in and out within two hours. Craig and Eddie both checked in on me and made sure I was getting taken care of. They have earned both mine and my wife’s vehicle’s future services More
I was extremely pleased with the professionalism, courtesy, and most importantly the knowledge and expertise of salesman Manny Vasquez! I love the personnel we dealt with because this dealership tre courtesy, and most importantly the knowledge and expertise of salesman Manny Vasquez! I love the personnel we dealt with because this dealership treats people with respect and courtesy. We made a great deal and are elated with our purchase!! More
Absolutely amazing! Definitely will be going back again to buy another vehicle. Truly made us feel like family. Lonnie Johnson was the best. He did an amazing job, fun to talk with and kept us informed the to buy another vehicle. Truly made us feel like family. Lonnie Johnson was the best. He did an amazing job, fun to talk with and kept us informed then whole time we were there as to what was happening! More
Clean and friendly environment. Juan was very professional and made my experience enjoyable. Would definitely return and I will recommend this dealership to others in the future professional and made my experience enjoyable. Would definitely return and I will recommend this dealership to others in the future More
I live in Virginia and my Grand Cherokee broke down on the tollway in Dallas. I had driven in from Tennessee that day. After the Jeep Assist hung up on me twice trying to get a tow truck, I finally got it the tollway in Dallas. I had driven in from Tennessee that day. After the Jeep Assist hung up on me twice trying to get a tow truck, I finally got it to the dealership 4 hours later having to cover the cost myself. I was told that it was the fuel pump that failed and would need to be replaced but that it would be covered under the warranty. I was also told that the part was back ordered but they could have it by Monday if they rushed it, which just seemed strange. This forced me to find extra place to stay for an additional night. So I picked the car up Monday and roughly 1k later nothing was covered under warranty. To make things more interesting, once i picked up the car and paid for everything, I drove 5 hours to Lubbock only to learn they had not bolted the muffler on correctly. Once I returned to VA I spoke with my local dealership since they had serviced the car 4 days prior and they were appalled that nothing was covered under warranty or at least some good faith effort as the 3 year 36,000 mile had expired literally that same day. I found the lack of transparency, cold customer service and failure to complete the last visible part of the repair concerning. I have no clue who the service department person was... More
Forest Lane Chrysler Dodge Jeep Ram Dealership gets the absolute highest ranking available as far as I'm concerned! From Leo the owner to Fred Polito, my salesman & Eric ??? in finance ,and a lady named So absolute highest ranking available as far as I'm concerned! From Leo the owner to Fred Polito, my salesman & Eric ??? in finance ,and a lady named Sommor for helping Fred & taking care of my Chocolate Lab, Jake while I bought my new red 2020 Dodge Power Wagon ! I originally went by the Forest Lane Dealership looking to buy a Used Ford F 250 because they had a 2019 F - 250 Lariat Diesel that I looked at while I was there . The only issue that I had was the Lariat was white & another F-250 King Ranch Trim Package was Blue. I have been owning Fords since Chevrolet actually Quit making RED Surburbans which I used to drive personally because the local Chevy Dealer was a good friend of mine ; my company was a Commercial Construction Contractor here in the Dallas Area & the company colors were Red & therefore I paid everyone working with me R for C.D. Henderson Construction Group an extra $150.per month IF they drove a RED pickup (That Created Great Advertising ,since about 20-30 of my Construction Superintendents drove a Red Truck ) Anyway since I didn't originally buy one of the used Ford F-250s, I went online & found a used red Dodge 2500 diesel @ the Dodge Dealer in Bonham Texas ,so I drove up there & took a look but it was not really red as I expected from their promotional advertising. Then I went to Greenville Dodge Chrysler ,Jeep to look at another red 2019 diesel & I took it out for a test drive on a Friday Afternoon & when I went back to buy it on Saturday, it was already sold xxxx it ! So I drove over to Forest Lane Dodge Dealership the next week and they actually had a brand new red Dodge Power Wagon that Fred showed me & I just had to have it folks ! It had everything I wanted except running boards. Fred & I dickered around on the price for a while until I finally offered him $65,000 cash ; then he had to ask his sales manager , who came back with $65,500 so we made a deal that day & I paid for the running boards @ $2300 +/- and they installed them the next day on Friday. I actually waited another day & wrote them a personal check for $6500.00 on Saturday. My bank is closed on Saturday so it was the next week before I got a $59,000.00 Cashiers Check to give them, yet I had to wait until Friday November 13th to pick up my new 2020 RED Power Wagon including new retractable running boards ! Kudos to the whole team @ Forest Lane Dodge Dealership ! Seriously & Sincerely , C.D. Henderson More