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Forest Lane Chrysler Dodge Jeep Ram

Dallas, TX

4.7
329 Reviews

2536 Forest Lane

Dallas, TX

75234

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Showing 329 reviews

December 26, 2020

There for recall work & got oil changed. As habit checked oil to find 1 QT low! Not enough oil added to allow for the pan. More

by alewispools
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have forgotten.
Dec 31, 2020 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hello, Thank you for sharing your feedback about your recent visit for a recall and your oil change. We want to provide exceptional customer service and I would like to hear more about your experience with us. Would you mind reaching out to me directly at your earliest convenience? Leo Griggs Lgriggs2@flcdjr.com 469-445-3846 Forest Lane CDJR

December 26, 2020

My experience was great everything was just like we talked about on the phone and when I got there they took me right in and I came out happy Thanks again More

by sandratrin2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brain
December 26, 2020

Very friendly and helpful staff! I wish my local dealer would be like you guys! 5 stars! Next time when I'm in Texas I go only to Forest Lane RAM. More

by Vadim
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Avalos, Mark Ramos
December 26, 2020

I always get the best and fastest service from Forest Lane Chrysler Dodge Jeep Ram. Everyone is very knowledgeable and very friendly. I always feel so welcome here and I know my car is in great hands. More

by tlbledsoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Tamez, Eddie Campbell
December 23, 2020

Great service. Always making sure my truck is properly maintained and safe for the road. Will continue to have Juan take care of my truck. More

by bill.roozee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Avalos
December 22, 2020

Thank you so much for the thoroughness and friendliness. I appreciate you Brandon and Linda! Great communication and timely service. That’s why you’re my dealer and service shop of choice. More

by email@alexkattar.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Feagins
December 22, 2020

3rd time taking the car for Service and the issue WAS NOT FIXED. I took my car to a different dealer and WILL NOT RETURN TO YOUR LOCATION FOR SERVICE OR TO PURCHASE ANOTHER CAR... POOR SERVICE!!! More

by ACAPULCO1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service and Sales
Jan 06, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hello, Thank you for bringing your vehicle by Forest Lane Chrysler Dodge Jeep Ram for your service needs. I would like to better understand what happened so we can ensure everything has been handled properly. Please consider reaching out to me when you have a moment to share more about this. Your feedback is greatly appreciated. Thank you, Leo Griggs Lgriggs2@flcdjr.com 469-445-3846 Forest Lane CDJR

December 21, 2020

Awesome service as always! I've been taking my Honda here for almost 2yrs now. Stellar service. Linda was great!I also get my service here do I can get the DriveSure benefits as well, you get roadside a More

by Tjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda, Eddie Campbell, Nick Manry
December 21, 2020

Service manager is rude, argumentative, and not familiar with common mechanic knowledge. Oil was overfilled. I left a message with Eddie to try to resolve my issue and was not given the courtesy of a More

by Rubicon Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Campbell
Jan 07, 2021 -

Forest Lane Chrysler Dodge Jeep Ram responded

Hello, We take your feedback very seriously, and I would appreciate the opportunity to address all of your concerns. Please reach out to me at a time that is convenient for you. Best Regards, Leo Griggs Lgriggs2@flcdjr.com 469-445-3846 Forest Lane CDJR

December 20, 2020

I drive 8 miles past a closer Dodge dealership because of how well Eddie Campbell and his team take care of me and my vehicle! I come in for regular oil changes and maintenance and they keep me well informe More

by cthomas1972.level
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar, Javier Tamez, Eddie Campbell
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